Senior Solutions Engineer (12-month FTC) | black.ai

black.ai; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading tech company is seeking a Senior Solutions Engineer for a 12-month FTC in London. The role involves leading product demonstrations, educating on AI's impact on employee experience, and advising on HR technology. Candidates should have at least 2 years in HR tech and experience engaging with C-suite executives. Competitive benefits include share options and support for mental wellbeing.

Benefits

Employee Share Options Program

Coaching and development budgets

Medical insurance coverage

Work-from-home office budget

Qualifications

• Minimum of 2 years in HR technology in a Solutions Consulting or Engineering role.
• Experience with C-suite presentations and selling six-figure opportunities.
• Ability to communicate the impact of technical solutions on business initiatives.

Responsibilities

• Lead tailored product demonstrations to C-level audiences.
• Educate prospects on the impact of AI on employee experience.
• Advise on building a best-in-class HR technology stack.
• Collaborate with cross-functional teams on business initiatives.

Skills

Solutions Engineering experience

HR technology knowledge

Excellent presentation skills

Technical understanding of APIs and AI

Effective in collaborative environments

Job description

Overview

Job Title: Senior Solutions Engineer (12-month FTC)

Employer: black.ai

Location: London, United Kingdom

Salary:

Employment Type: Permanent

Reference Number: 10826_56ac6a8aa89f841cb02dc9866f542a11

The role

We’re looking for a UK-based Senior Solutions Engineer on a 12-month FTC, to support our new logo and customer GTM teams with selling our Engagement, Performance, Development, and People Analytics products. Solutions Engineers sit at the intersection of our Sales, Customer Success, and Product teams and contribute to our most important growth initiatives. This position is responsible for ensuring that prospective customers understand the value of our platform, how we’re different from our competitors, and can assess how feature pain(s) impact key business outcomes. We’re looking for someone with a strong understanding of the Employee Experience space who has previously held a Solutions role.

What you’ll do

• Lead complex, tailored product demonstrations to C-level audiences in our Enterprise segment.
• Be viewed as a thought leader on the impact AI should have on the employee experience. Educate prospects on our approach to incorporating modern AI technologies with People Science datasets that produce insights on how to best invest in employees.
• Assist with pre-sales discovery meetings to better connect feature pain(s) to the key business metrics of the organization.
• Become an expert in the HR technology ecosystem to advise prospects on what building a best in class technology stack looks like.
• Understand the competitive landscape and position Culture Amp’s capabilities in a differentiated way.
• Partner with leaders in Sales, Product Marketing, Customer Success, Product Management, and more on key business initiatives. Present results to our C-suite that inform the strategic direction of the company.
• Track product feature requests and collaborate with the Product team on a quarterly basis to provide a market overview and inform roadmap prioritization.

What you have

• Prior experience in a Solutions Consulting or Solutions Engineering role with a minimum of 2 years in HR technology.
• Experience supporting six-figure opportunities simultaneously that are selling into the C-suite.
• Excellent presentation and communication skills—ability to articulate how feature pain(s) can impact critical business initiatives within an organization as part of a business case.
• Autonomous work style with initiative to learn and gain a competitive edge.
• Ability to understand and explain technical facets of the solution, including APIs, platform architectures, and AI technologies.
• Effective in fast-paced, collaborative environments and comfortable working across time zones with distributed teams.

Benefits and culture

We believe that our employees are the heartbeat of our success. We’re committed to fostering a work environment that cares for and develops its people, and creates lasting positive impact. Key benefits include:

• Employee Share Options Program: ownership in Culture Amp and share in our success
• Programs, coaching, and budgets to help you thrive personally and professionally
• Access to external providers for mental wellbeing and coaching support
• Monthly Camper Life Allowance to spend as you like
• Team budgets for team building and connection
• Intentional quarterly wellbeing pauses: quarterly company-wide shutdown days in each region
• Extended year-end breaks
• Excellent parental leave and in-work support from day 1
• Five Social Impact Days per year
• MacBooks for work and a work-from-home office budget
• Medical insurance coverage for you and your family (US & UK only)

We’re committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. We have a strong commitment to anti-racism and publish our commitments to anti-racism. Our current commitments are available for review.

Please keep reading

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. We encourage you to apply if you’re interested and would like to contribute to our team with your unique experience.

If you decide to apply, we will ask you to complete voluntary diversity questions. These questions are optional and confidential and help us build a more inclusive hiring process. Your responses will not impact hiring decisions. For accommodations or adjustments due to disability to complete the online application or participate in the interview process, please contact us with the type of accommodation requested. Culture Amp will retain your CV and personal information for a period of time as described in our privacy policy.