Senior Salesforce Administrator

Ignite Digital; Reading; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading digital solutions provider in the UK is hiring a Senior Salesforce Administrator to enhance clients' CRM capabilities. The role involves managing system administration, configuring Salesforce, and integrating third-party solutions. Ideal candidates will have significant Salesforce experience and relevant certifications. The company offers a flexible hybrid working arrangement, a discretionary bonus, private medical insurance, and a comprehensive benefits package.

Benefits

Flexible working

Discretionary company bonus

Private medical insurance

Life assurance x4

6% Company Pension

24/7 GP service

Medicash

Travel insurance

Qualifications

• Significant experience in Salesforce administration.
• Strong understanding of Salesforce platform and API integrations.
• Excellent interpersonal skills for stakeholder influence.

Responsibilities

• Serve as the system administrator for the Salesforce.com environment.
• Utilise technical knowledge to drive innovation and integrate with third parties.
• Execute daily configuration, maintenance, and improvement of the CRM platform.
• Perform regular audits and coordinate updates.
• Identify opportunities for system improvements.

Skills

Salesforce administration

API integrations

Stakeholder management

Service Cloud configuration

Problem-solving

Education

Salesforce Administrator Certification (ADM‑201 or CRT101)

Salesforce Advanced Administrator Certification (ADM‑211 or CRT211)

Job description

About the job Senior Salesforce Administrator

We are looking for a committed and highly skilled Senior Salesforce Administrator to enhance our clients CRM capabilities and drive efficiency across their business.

The role.

In this newly created role, you will join our clients Application Support Team. You will be the GO-TO for all things Salesforce, and play a crucial role in configuring, customising, and optimising our clients Salesforce environment.

As Senior Salesforce Administrator, you'll be responsible for

• configuration and enhancement
• knowledge management
• training and empowerment
• change management
• operational excellence.

Day‑to‑day responsibilities

• System Administration: Serve as the system administrator for the Salesforce.com environment.
• Innovation and Integration: Utilise deep technical knowledge to enable new Salesforce capabilities, integrate with third parties, and drive innovation.
• Configuration and Maintenance: Execute day‑to‑day configuration, support, maintenance, and improvement of our CRM platform.
• Audit and Upgrades: Perform regular internal system audits, stay current on platform tools, and coordinate feature releases for seamless upgrades.
• Improvement Advocate: Identify and highlight opportunities for improvements, ensuring the long‑term integrity of the platform.

About you.

We are looking for a self‑motivated and driven Salesforce Administrator. On top of being solution focussed and an analytical, creative problem solver you’ll need the following technical skills and certifications.

You should have:

• Salesforce Expertise: Significant experience in Salesforce administration, with the following Salesforce Administrator Certifications (ADM‑201 or CRT101) Salesforce Advanced Administrator Certification (ADM‑211 or CRT211).
• Service Cloud: Experience in the configuration and maintenance of Service Cloud.
• Technical Proficiency: You should be highly proficient in API integrations with Salesforce and a strong understanding of the platform.
• Stakeholder Management: You’ll have excellent interpersonal skills and be able to influence stakeholders at all levels.
• Passion for Learning: A passion for Salesforce with a learner mindset.

The benefits.

Our client fosters a collaborative and cohesive team ethos within a working environment that brings out your best. You can expect a generous benefits package that includes:

• Flexible working hybrid 1 day a month in our clients Berkshire office or more if you prefer
• Discretionary company bonus
• Private medical insurance
• Life assurance x4
• 6% Company Pension
• 24/7 GP service
• Medicash
• Travel insurance and much more

Ignite Digital Talent are committed to creating equal opportunities, and welcome job applications from all who are qualified and eligible to working in the UK, regardless of colour, ethnic or national origin, race, gender, sex, disability, age, sexual orientation, religious or political beliefs, marital status, or family circumstances.