Senior Sales Manager

FAIRMONT; St Andrews; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury resort in Scotland is looking for an experienced Senior Sales Manager to lead sales efforts for the MICE market. This position emphasizes building client relationships and driving revenue for a globally recognized brand. Responsibilities include developing new accounts and managing key clients. Candidates should have proven sales management experience within luxury hotels, superb communication skills, and the ability to manage a team. The role offers competitive salary and excellent benefits including staff discounts and access to leisure facilities.

Benefits

Competitive Salary

Complimentary access to Golf Courses

Discounted hotel rates

Staff Shuttle Service

Complimentary Staff Canteen

50% off dining

Colleague discounts for Spa Treatments

Access to Leisure facilities

Regular Social Events

Qualifications

• Proven experience in sales management within luxury hotels.
• Strong results-driven approach in MICE sales.
• Ability to work flexible hours across a 7-day operation.

Responsibilities

• Develop new accounts and manage key client relationships.
• Execute proactive sales through meetings and presentations.
• Collaborate with marketing and events teams.

Skills

Sales management experience

MICE or corporate sales experience

Excellent communication

Strong relationship-building skills

Organizational skills

Job description

Fairmont St Andrews is one of Scotland’s most iconic five‑star luxury resorts, set in the world‑famous Home of Golf. Our 213‑bedroom resort features two championship golf courses, an award‑winning spa and leisure facility, and a collection of exceptional dining venues, including our AA Rosette restaurant, St Andrews Clubhouse & Grill, showcasing the finest Scottish steak and seafood.

Located just outside St Andrews, with easy access from Leuchars Railway Station and Dundee, Fairmont St Andrews offers a truly world‑class guest experience in an unforgettable setting.

We are seeking a Senior Sales Manager to join our dynamic Sales & Marketing team. This is a truly unique opportunity to drive corporate and MICE business while representing a globally recognised luxury brand in the Home of Golf.

As Senior Sales Manager, you will lead the sales efforts for our MICE market across a designated territory, developing new business and nurturing key accounts. You will manage the sales process from lead generation to booking while your focus will be on driving revenue, building strong client relationships, and working closely with internal teams to deliver outstanding guest experiences. This role will also involve travel to attend trade shows, exhibitions, and sales missions across the UK and Europe.

Key Responsibilities

• Develop new accounts and manage key client relationships to maximise revenue
• Execute proactive sales through face‑to‑face meetings, site visits, and presentations
• Collaborate with marketing, events, and Accor Global Sales teams to implement MICE strategies
• Lead, mentor, and develop junior sales team members
• Maintain accurate records in Opera Sales & Catering and ensure excellent communication across teams
• Attend trade shows, familiarisation trips, and other events to generate business opportunities

Qualifications

• Proven experience in sales management within luxury hotels or premium venues
• Strong MICE or corporate sales experience, with a results‑driven approach
• Excellent communicator and relationship‑builder
• Highly organised, commercially aware, and comfortable managing a team
• Flexible and adaptable, with the ability to work across a 7‑day operation

What is in it for you

• Competitive Salary
• Complimentary access to our Championship Golf Courses
• Discounted colleague rates for Accor Hotels world wide
• Staff Shuttle Service to/from St Andrews
• Complimentary Staff Canteen
• 50% off dining in all of our Food & Beverage Outlets
• Fantastic colleague discounts for Spa Treatments and Spa Retail Products
• Access to Vivup - a comprehensive employee benefits platform
• Complimentary access to our Leisure facilities including our Gym and Pool services
• Regular Social Events including a complimentary Christmas Ball and Summer BBQ
• Colleague discounts in our Retail Shops