Senior Retail Colleague – Part-Time (20 Hours/Week)

Heron Foods; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Senior Retail Colleague for a part-time position in Chester. This role requires leadership qualities and experience in retail or customer service. Responsibilities include supporting the team, ensuring excellent customer service, and managing stock organization. The company offers a competitive hourly rate and benefits such as a staff discount and wellbeing support.

Benefits

Staff Discount

Development Opportunities

Wellbeing Support

Extra Rewards

Qualifications

• Motivated to lead and support the team effectively.
• Experience in retail, hospitality, or customer service preferred.
• Ability to handle responsibility and multitask in a fast-paced environment.

Responsibilities

• Support and guide the team on shift to meet store standards.
• Deliver friendly service and assist customers with queries.
• Ensure stock is replenished and shelves are organized.
• Assist with deliveries and manage stockroom organization.
• Act as a keyholder, including opening and closing the store.

Skills

Leadership

Customer Service

Teamwork

Job description

Overview

Role overview

Lead and Inspire: Senior Retail Colleague – Part-Time (20 Hours/Week)

Location: Coniston Road, Chester, CH2 2LH

Pay: Up to £12.50 per hour (including enhancement when covering management duties)

Hours: 20 hours per week

What You’ll Gain

We value our colleagues and offer a range of great benefits:

• Staff Discount: 10% off at Heron Foods and B&M.
• Development Opportunities: Grow your career with structured training and leadership development, including Future Flyers.
• Wellbeing Support: Free 24/7 GP access for you and your family, plus confidential emotional wellbeing services.
• Extra Rewards: Long-service awards, exclusive discounts, and a supportive working culture.

What You’ll Be Doing

As a Senior Retail Colleague, you’ll be hands-on and people-focused. Your responsibilities will include:

• Supporting and guiding the team on shift to achieve store standards and targets.
• Delivering friendly, efficient service and helping customers with any queries.
• Ensuring stock is replenished and shelves are neat, tidy, and well-presented.
• Assisting with deliveries and stockroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Why This Role Is for You

This is the ideal role if you enjoy variety and responsibility. Whether stepping in for management or supporting your team on the shop floor, you’ll bring energy, leadership, and reliability to every shift.

What We're Looking For

We’re looking for someone who:

• Is approachable, dependable, and motivated to lead.
• Enjoys working in a fast-paced retail setting.
• Has some experience in retail, hospitality, or customer service—especially in a team leader or keyholder role.
• Can confidently handle responsibility and multitask when needed.

Also Known As

This opportunity may be listed under other titles, such as: Senior Sales Assistant, Keyholder, Retail Team Leader, Shift Leader, Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor. If you’ve held similar roles or are ready for that next step, this could be your perfect match.

Apply Today

We’re reviewing applications on a rolling basis, so don’t delay. Join a team where your leadership counts.

Heron Foods is proud to be an inclusive employer. We value diversity and welcome applicants from all backgrounds.