Senior Remote Diagnostic Support Technician

Thorn Baker Recruitment Ltd; Remote; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Master Diagnostic Support Technician in Heanor to provide professional remote technical support to trade garages. The role involves diagnosing complex vehicle faults and collaborating with engineering teams. Candidates must have over 5 years in the automotive industry and a solid understanding of vehicle electronics. The position offers a competitive salary, team-oriented environment, and excellent career progression opportunities.

Benefits

£40,000 - £45,000 per annum

32 days holiday per year

Access to a fully equipped company gym

Free uniform and PPE

Free takeaway meal every Friday

Qualifications

• 5+ years of experience in the automotive industry.
• Comfortable in a phone-based, team-oriented environment.
• Excellent understanding of vehicle electronics and fault-finding.

Responsibilities

• Provide professional remote technical support to trade garages.
• Diagnose complex vehicle faults using structured questioning.
• Collaborate with internal technical departments to resolve issues.

Skills

Problem-solving skills

Technical understanding of vehicle electronics

Communication skills

Job description

A leading recruitment agency is seeking a Master Diagnostic Support Technician in Heanor to provide professional remote technical support to trade garages. The role involves diagnosing complex vehicle faults and collaborating with engineering teams. Candidates must have over 5 years in the automotive industry and a solid understanding of vehicle electronics. The position offers a competitive salary, team-oriented environment, and excellent career progression opportunities.