Senior Quality Manager, CI and Emerging Markets

Reckitt; Slough; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

An international health and hygiene company, based in Slough, seeks a Senior Manager for Continuous Improvement & Emerging Markets. This leadership role involves overseeing quality governance, executing improvement strategies, and ensuring compliance within supply chains. Successful candidates will possess a Bachelor's in a scientific discipline, demonstrate strong leadership, and have a track record in quality within manufacturing, preferably in the FMCG sector. Benefits include a competitive salary, car allowance, and various perks.

Benefits

Car Allowance

Performance Bonus

Private Medical

10% Pension Contribution

Annual Salary Review

Sharesave Scheme

Qualifications

• Proven track record in quality within manufacturing and commercial environments.
• Experience in FMCG/CPG, especially consumer health or pharma-regulated products.
• Strong leadership and people development skills.

Responsibilities

• Lead and execute the Continuous Improvement Strategy for Quality.
• Oversee area governance and Quality PMO.
• Collaborate with business partners and regional quality leadership.

Skills

Business Strategy

Task Execution Under Pressure

Six Sigma

Lean Manufacturing principles

Analytical skills

Effective communication

Education

Bachelor of Science degree or higher in Food Science, Chemistry/Microbiology, Engineering or related

Tools

PowerApps

Power BI

Job description

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Research & Development

In Research and Development we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within Research and Development, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

As the Senior Manager, CI & Emerging Markets, you will report to the VP of Quality. The intent of this role is to lead Area governance, Quality PMO, CI and drive compliance execution within the regional supply chain. This role will also create the Quality strategy for continuous improvement across the Area, through collaboration with the Compliance and Performance team and Regional Quality Directors/Managers. Ultimately responsible for translating Quality performance metrics and data-driven insights into quality improvement plans and supervising their implementation across the supply chain.

Location: This role can be based at our sites in Hull or Slough, UK

Salary: Competitive Salary plus benefits including Car Allowance, Performance Bonus, Private Medical, 10% Pension Contribution, Annual Salary Review, Sharesave Scheme and more.

Closing Date: 31st January 2026

Your responsibilities

• Lead and execute the Continuous Improvement Strategy for the Quality organisation, ensuring alignment with the Business, Supply Chain, and Strategic Quality objectives
• Oversee and run area governance and Quality PMO, driving structured programme management and capability
• Collaborate effectively with business partners, manufacturing sites, and regional quality leadership to secure commitment and deliver results
• Provide leadership and guidance to site-based quality continuous improvement managers, supporting capability development and execution
• Stay ahead of emerging trends, evolving regulations, and best practices to embed continuous improvement across the organisation
• Leverage knowledge of local regulatory requirements, combined with global quality standards, to guide decision-making and direct resources towards areas of greatest risk
• In partnership with the local teams, ensure manufacturing Quality Improvement Plans are inclusive of and responsive to key risk areas, helping to mitigate potential non-compliance or quality issues.
• Identifies, assesses and mitigates potential quality risks throughout the Reckitt Supply Chain (manufacturing and distribution) to ensure the appropriate risk strategies are in place to protect product quality and consumer safety.
• Work with the manufacturing and compliance & performance teams to analyse performance data to identify trends, risks, improvement areas, and prioritise Quality efforts in collaboration with regional teams.
• Work in collaboration with the Regional Quality Directors / Managers, govern and implement Quality improvement initiatives to drive continuous improvement of processes, systems and procedures.
• Leverage six sigma tools such as Kaizen and DMAIC to identify and solve problems.
• Drive a Continuous Improvement culture, supporting teams to improve processes, drive value and create cost savings without compromising compliance or quality.
• Ability to communicate complex quality issues and concepts in a clear and concise manner to cross functional teams and senior leaders.
• Collaborate with other departments (R&D, Supply, & Commercial) throughout the product lifecycle to ensure quality alignment.
• Coach, mentors & trains employees across the quality organisation to drive a Continuous Improvement mindset and to drive capability.
• Contribute to succession planning for the region, identifying talent.

The experience we’re looking for

• Bachelor of Science degree or higher in a scientific or technical discipline (Food Science, Chemistry/Microbiology, Engineering or related).
• Proven track record in quality, with success in both manufacturing and commercial environments.
• FMCG/CPG experience strongly preferred, ideally within consumer health or pharma‑regulated products.
• Continuous Improvement expertise (beyond beginner level), including Six Sigma, Lean Manufacturing principles, and process capability.
• Experience managing projects of varying scale, with direct or indirect tenure in a Programme Management Office (PMO) capacity, and exposure to business development activities.
• Strong digital knowledge with hands‑on experience with PowerApps, Power BI, or similar tools, with the ability to independently design and build dashboards for reporting and business management.
• Knowledge of Quality requirements across the regional product portfolio, including MHRA, FDA, ISO 13485, EU MDR, TGA, Cosmetics, and General Products.
• Solid understanding of GDP requirements.
• Strong leadership and people development skills, with the ability to coach, mentor, and inspire teams.
• Demonstrated ability to collaborate cross‑functionally and apply knowledge across Quality, Regulatory, and Supply Chain functions to develop strategies and resolve critical issues.
• Effective communication skills, both verbal and written, with the ability to assess risks and influence decision‑making.
• Acumen in setting goals and objectives for the business, self, and others, and in managing resources to deliver action plans.Strong analytical and problem‑solving skills, with the ability to evaluate complex situations and data in depth.

The skills for success

Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.