Senior Property Manager

CONNELLS GROUP; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading lettings agency is seeking a Senior Property Manager for their Nottingham office. This role involves ensuring high-quality service for landlords and tenants, training team members, and managing a small property portfolio. The ideal candidate will possess strong communication skills and at least a year of relevant experience.

Benefits

Car leasing scheme

Gym discounts

Life assurance

Workplace pension scheme

Colleague discount scheme

Qualifications

• 12 to 18 months experience in property management is essential.
• Excellent written and verbal communication skills.
• Ability to manage customer relationships effectively.

Responsibilities

• Assist in motivating and supporting the team to achieve goals.
• Monitor customer service KPIs and provide coaching.
• Manage a small portfolio, including repairs and tenant queries.

Skills

Excellent communication skills

Time management

Relationship building

Initiative-taking

Job description

Senior Property Manager

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing a great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team, as a Senior Property Manager based in our Nottingham office. This is the perfect role for a Property Manager or Lettings Negotiator, who wants to take the next step in their career.

Our Senior Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with excellent communication and relationship skills and a passion for delivering a quality customer service!

As a Senior Property Manager, we can offer you leadership development, excellent career progression, with opportunities across the business and qualifications in residential lettings.

Responsibilities of a Senior Property Manager

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the team’s customer service Key Performance Indicators.
• Supporting and advising Property Managers on maintenance works, safety certification and compliance.
• Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
• You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords following regular property visits and assisting your customers with general tenancy queries.

Skills required for a Senior Property Manager

• 12 to 18 months experience in property management is essential
• Excellent communication skills – both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a ‘can-do’ attitude
• Initiative-taking – able to work independently whilst maintaining a role as part of our team

Benefits of working as a Senior Property Manager Connells Group UK

• Aiva Digicare + workplace / Car leasing and cycle to work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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