Senior Program Manager, Commercial Operations (Hybrid)

Insulet; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading medical device company in the UK is seeking a driven professional for a role focused on program management. This position requires proficiency in leading complex projects across various technical and commercial workstreams, coordinating with diverse teams, and adhering to regulatory standards. Ideal candidates will have a bachelor's degree and familiarity with Agile methodologies. The role offers a hybrid work model with some on-site requirements.

Qualifications

• Proficiency in program management across technical and commercial workstreams.
• Strong written and verbal communication skills.
• Ability to manage and work with cross-functional teams.

Responsibilities

• Lead program teams to meet deliverables on time and within budget.
• Coordinate cross-functional meetings and track project milestones.
• Prepare project summary reports and manage communication with stakeholders.

Skills

Medical device program management

Organizational skills

Communication skills

Teamwork

Agile/SAFe methodology

MS Office proficiency

Project management software familiarity

Education

Bachelor's degree in Business or technical field

Tools

SAP

Salesforce

JIRA

Job description

Position Overview

This role will be responsible to develop strategy, oversee enterprise-wide, multiple complex projects spanning development and commercial, guiding teams to achieve organizational goals, managing budget, risks and resources while ensuring alignment with business strategy and stakeholder satisfaction. This role is ideal for a detail-oriented and adaptable person who enjoys working across diverse teams and contributing to the successful delivery of initiatives throughout the product lifecycle. This individual will act as a business partner with the tenacity of an investigative reporter, holding themselves accountable for the planning and execution of corporate strategic initiatives and goals. This person will mentor junior team members and lead PMO improvement efforts.

The position reports to the Director, Commercial Operations

Responsibilities

• Effectively lead high profile program teams in a collaborative environment, completing program deliverables per target timelines, scope and budget.
• Coordinate and facilitate cross-functional meetings, ensuring follow-ups and accountability
• Deliver concise updates to all layers of the organization that include executives, VPs, technical and non-technical stakeholders
• Track progress against project milestones and proactively escalate risks or delays
• Partner with strategic leaders and key stakeholders to ensure alignment across workstreams and functions.
• Prepare project summary reports, develop project plans, manage RAID logs and communicate mitigation activities
• Coordinate and communicate with international teams to prepare and execute global launch activities.
• Contribute to continuous improvement efforts and project delivery processes.
• Adhere to all regulatory agency standards, company quality standards and corporate policies.

Required Skills and Competencies

• Proficiency in Medical device program management across technical and commercial workstreams
• Strong organizational and communication skills (written and verbal)
• Ability to effectively communicate both internally and externally
• Ability to foster teamwork to work cooperatively and effectively with team members
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
• Understanding and demonstrated experience in Agile/SAFe methodology
• Proficient in the following computer software applications: MS Office products, Outlook, Word, Excel, PowerPoint, Smartsheet, Teams, Sharepoint, and Project
• Helpful to have working knowledge or familiarity with SAP, Arena, Salesforce, Clarity, JIRA, and Polarion
• Knowledgeable of relevant functions (e.g. manufacturing, supply chain, R&D, software development, UX, cybersecurity, clinical affairs, market access, regulatory, QMS compliance, and packaging and labeling)

Preferred Skills and Competencies

• Project management certification preferred
• Knowledgeable of the Global Medical Device and Drug Delivery Regulations
• Experience leading development, testing, and commercial launch of complex innovative hardware, software, and cloud connected medical devices

Education and Experience

• Bachelor's Level of Degree in Business or technical field preferred
• Relevant demonstrated experience in program management
• Proven track record leading multiple large cross functional teams in consumer products/medical devices

Additional Information

Travel is estimated at 15% but will flex depending on business needs.

Note: This position is eligible for hybrid working arrangements and requires some on-site work from the Insulet office in London.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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