Senior Product Manager - Preferences

The Bbc; Camden Town; Hybrid; GBP 80,000 - 90,000; Full time

Job summary

A prominent media organization is seeking a Product Manager to lead the strategy and delivery of user preferences capabilities. This role involves identifying user needs, collaborating with cross-functional teams, and managing compliance. Candidates should have proven product management experience, particularly in user-facing roles, and a strong understanding of privacy management. The role is hybrid with locations across several UK cities and offers a competitive salary package.

Qualifications

• Proven experience as a Product Manager, ideally in user-facing or platform capability roles.
• Strong track record of leading discovery and defining product strategies in complex organisations.
• Deep understanding of user preferences, privacy, and consent management in digital services.

Responsibilities

• Run product discovery to identify user needs, stakeholder requirements, and compliance obligations.
• Collaborate with engineering, design, privacy, and data teams to scope, prototype, and deliver preference solutions.
• Define and lead the product vision and roadmap for the User Preference store.

Skills

Product Management

User Preferences

Stakeholder Collaboration

Privacy Management

Tools

Jira

Confluence

Job description

Overview

Role: Lead the vision, strategy, and delivery of user preferences and controls capabilities in the Account and Identity platform team, ensuring that user preferences (privacy, content, follows, interests, notifications, and marketing) are managed in a consistent, transparent, and scalable way. Shape a core platform capability that underpins personalisation, compliance, and user trust across BBC services.

Responsibilities

• Run product discovery to identify user needs, stakeholder requirements, and compliance obligations.
• Collaborate with engineering, design, privacy, and data teams to scope, prototype, and deliver preference solutions.
• Translate user and compliance needs into actionable product requirements for cross-functional teams.
• Ensure the Preference Centre is reusable, extensible, and aligned with platform strategy.
• Partner with internal stakeholders to enable consistent preference handling across products, marketing, and personalisation journeys.
• Define and lead the product vision and roadmap for the BBC's User Preference store.

Qualifications

• Proven experience as a Product Manager, ideally in user-facing or platform capability roles.
• Strong track record of leading discovery and defining product strategies in complex organisations.
• Deep understanding of user preferences, privacy, and consent management in digital services.
• Ability to balance user needs, compliance requirements, and platform scalability.
• Experience working with cross-functional teams.
• Familiarity with privacy-related regulations or technologies is desirable (e.g., GDPR, PECR).

Desirable but not required

• Background in coordinating cross-functional teams to identify shared capabilities and simplification strategies.
• Experience with preference management systems at scale; systems thinking; integration with CDP & CRM.
• Proficiency with tools like Jira, Confluence, and modern collaboration practices.

Interview process

The interview process will be two stages and held on MS Teams. The first stage will include a short presentation/scenario followed by the second interview where you'll demonstrate the required competencies through examples from your experience. Interviews will be held w/c 20th October 2025.

Location and package

Locations: London, Newcastle, Salford, Glasgow or Cardiff (Hybrid).

Proposed salary range: £80,000 - £90,000 depending on relevant skills, knowledge and experience. Flexible working will be discussed at the offer stage.

Diversity and inclusion

We are an inclusive employer and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are a disability confident employer. If you need adjustments for the interview process or to perform this role, please contact us to discuss.