Senior Product Manager

Michael Page (UK); City Of London; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

An international non-profit organisation based in London is seeking a Senior Product Manager to develop customer-facing portals and enhance user experience. The role requires strong expertise in Microsoft tools and excellent stakeholder management. The company's hybrid working model includes two office days per week and offers a competitive salary of £60,000 - £65,000 annually.

Benefits

Generous holiday allowance

Professional development opportunities

Competitive pension scheme

Qualifications

• Proven experience in developing customer-facing portals and UX design.
• Strong knowledge of Microsoft tools (Dynamics, Power Platform).
• Skilled in cross-functional collaboration and digital transformation.

Responsibilities

• Develop and execute a customer portal strategy.
• Conduct market and user research to identify opportunities.
• Define and communicate product roadmaps.
• Collaborate with internal teams to design and launch portals.
• Ensure compliance and customer-focused portal processes.

Skills

Developing customer-facing portals

UX design

Microsoft tools (Dynamics, Power Platform)

Cross-functional collaboration

Stakeholder management

Job description

Overview

• Be part of a growing team with large aspirations.
• Join an organisation investing in their digital platforms and offerings.

About Our Client

Our client is an international non-profit organisation offering financial products to their charity members. They have offerings globally and their teams work collaboratively with UK and internationally based teams. They have a hybrid working model, with 2 office days per week in central London.

Job Description

• Develop and execute a customer portal strategy.
• Conduct market and user research to identify opportunities.
• Define and communicate product roadmaps.
• Collaborate with internal teams and integration partners to design and launch portals.
• Ensure compliance and customer-focused portal processes.
• Support Heads of Product in building strong product practices.

The Successful Applicant

A successful Senior Product Manager should have:

• Proven experience in developing customer-facing portals and UX design.
• Essential: Strong knowledge of Microsoft tools (Dynamics, Power Platform).
• Skilled in cross-functional collaboration and digital transformation.
• Excellent stakeholder management skills, with the ability to work collaboratively with colleagues internationally.
• Passionate about the nonprofit sector and charitable organisations.

What\'s on Offer

• Hybrid working model.
• Generous holiday allowance.
• Professional development opportunities.
• Competitive pension scheme.
• £60,000 - £65,000 per annum.
• London based.