Senior Product Manager

JR United Kingdom; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology firm in Birmingham is seeking a candidate experienced in AdTech/MarTech to lead customer conversations and collaborate across teams. The role requires several years of experience in tech stacks and digital workflows. Successful candidates will advocate for user experience and effectively document strategic goals. This position offers a chance to innovate and shape customer experiences across channels.

Qualifications

• Several years experience in AdTech/MarTech, solid grasp of marketing tech stacks.
• Experience conducting research initiatives including surveys and usage data analysis.
• Strong ability to create actionable documentation and presentations.

Responsibilities

• Lead customer conversations and requirements-gathering interviews.
• Collaborate with teams to consolidate feedback and provide insights.
• Assess feasibility and technical considerations with Engineering.

Job description

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Please note, you will need several years experience in AdTech / MarTech.

This business redefines how brands connect with their customers. Their platform gives brands the flexibility to build and manage a personalised customer experiences across every channel. Designed to work effortlessly with existing tools and teams, it enables fast deployment and easy scaling.

About the role:

• Lead and actively participate in customer conversations, including discovery sessions and requirements-gathering interviews.
• Collaborate cross-functionally with various teams to consolidate feedback and surface actionable insights.
• Conduct or oversee research initiatives, including surveys, usage data analysis, and competitive benchmarking.
• Identify market trends, product gaps, and opportunities for innovation.
• Close the feedback loop with customers, ensuring solutions address original pain points and expectations are clearly managed.
• Partner with Engineering to assess feasibility, scope, and technical considerations.
• Collaborate with UX/UI designers to ensure customer workflows are reflected in intuitive and user-friendly designs.

About you:

• Several years experience in AdTech / MarTech (**this is a non-negotiable**), with a solid grasp of marketing tech stacks, digital workflows, and analytics platforms.
• Comfortable running high-level strategy chats with execs and diving into detailed discovery sessions with end users.
• Able to break down complex ideas into clear, useful documents and presentations that drive action.
• Strong at turning vague requirements into structured, testable goals that make sense for the business.
• Well-versed in how different business models work, what drives revenue, and how to show real ROI.
• Big on user empathy - always focused on understanding pain points and advocating for the best possible experience.