Senior Outpatient Booking Administrator

NHS; Stockport; On-site; GBP 24,000 - 27,000; Full time

Job summary

A UK health trust is seeking an enthusiastic administrative professional for the Outpatient Booking Team. The role involves managing patient referrals, booking appointments, and ensuring accurate data entry. Ideal candidates will possess excellent communication skills and a proactive attitude, with a minimum of 5 GCSEs or relevant office experience. The position offers full-time permanent employment, competitive salary, and benefits such as NHS pension and annual leave. This is an exciting opportunity for those with administration experience to thrive in a dynamic healthcare environment.

Benefits

27-33 days of annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Qualifications

• Extensive administration experience.
• Telephone experience.
• Experience using large databases to process information.

Responsibilities

• Manage all appointment administration within the Outpatient Booking Team.
• Book appointments and manage the outpatient waiting list.
• Respond to customer enquiries over the phone.

Skills

Excellent communication skills

Flexible approach to work

Attention to detail

Quick Learner

Proactive

Education

5 GCSEs or relevant office experience

Tools

Trust Patient Administration System

Electronic Referral system

Evolve scanning system

Somerset Database

Envoy

Job description

A UK health trust is seeking an enthusiastic administrative professional for the Outpatient Booking Team. The role involves managing patient referrals, booking appointments, and ensuring accurate data entry. Ideal candidates will possess excellent communication skills and a proactive attitude, with a minimum of 5 GCSEs or relevant office experience. The position offers full-time permanent employment, competitive salary, and benefits such as NHS pension and annual leave. This is an exciting opportunity for those with administration experience to thrive in a dynamic healthcare environment.