Senior Ops Leader: Deputy COO & Director of Operations

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 80,000 - 120,000; Full time

Job summary

A prominent healthcare provider in the UK is seeking a Director of Operations and Performance / Deputy Chief Operating Officer (DCOO). This role entails providing leadership across operational services, driving improvements in patient care, and overseeing day-to-day operations. The ideal candidate will have significant NHS experience and a strong track record in operational management and leadership. The position offers a unique opportunity to impact healthcare delivery positively.

Qualifications

• Proven senior operational management experience in complex NHS settings.
• Strong leadership, communication and influencing skills.
• Ability to work across divisions, clinical teams and corporate departments.
• A track record of delivering operational improvements.
• Commitment to our values and enhancing patient outcomes.
• Track record of promoting inclusivity and fostering a patient-centered approach.

Responsibilities

• Provide clear and visible leadership across operational services.
• Ensure delivery of operational standards and support key priorities.
• Drive improvements in patient flow, accessibility, and patient experience.
• Lead critical operational projects and maintain strong governance.
• Oversee daily management of operations, patient flow, and performance.

Skills

Senior operational management experience

Leadership skills

Communication skills

Ability to work across divisions

Track record of operational improvements

Commitment to patient outcomes

Inclusivity promotion

Job description

A prominent healthcare provider in the UK is seeking a Director of Operations and Performance / Deputy Chief Operating Officer (DCOO). This role entails providing leadership across operational services, driving improvements in patient care, and overseeing day-to-day operations. The ideal candidate will have significant NHS experience and a strong track record in operational management and leadership. The position offers a unique opportunity to impact healthcare delivery positively.