Senior Operational Support Analyst

Everi, Inc.; Ryton-on-Dunsmore; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics company located in Ryton-on-Dunsmore is seeking an Operations Support Analyst. The role involves providing analytical support to senior management, maintaining an operations reporting portfolio, and compiling monthly reports. Candidates should have a strong background in data analysis, report creation, and proficiency in MS Office and Power BI. The company values diversity and is committed to creating an inclusive environment for all staff.

Benefits

At least 33 days of annual leave

Career progression

Access to flexible perks including shopping vouchers and healthcare

Qualifications

• A broad understanding of multi-disciplined processes in Parcel Operations.
• Experience in obtaining data and generating reports.
• Ability to interpret data and provide insights.

Responsibilities

• Analyze data and present findings clearly.
• Maintain the reporting portfolio of operations.
• Compile monthly reports for the Executive Board.
• Create and maintain dashboards for management.
• Liaise with managers for ad-hoc support.

Skills

Data analysis

Report creation and development

Proficient in MS Office

Power BI

Attention to detail

Job description

As part of the Operations Support function to provide full operational analytical support to the Executive board, Senior Management Team, and the wider network, to develop, review and extend the current reporting portfolio and to work on operations projects as required.

Key Role Responsibilities

• Applying analytical skills to analyse data, interpret results and presenting findings in tables, charts and diagrams.
• Maintain the current reporting portfolio of operations reports.
• Support the Operations Support Reporting team with the creation/revision of new requirements.
• Compile monthly reports for the Executive Board and Finance.
• Create, develop and maintain a dashboard for the SMT.
• Identify, investigate and explain variances from targets.
• Complete full analysis on network performance to supply data and support to resolve issues.
• Work closely with IT to contribute to the development of future reporting requirements.
• Liaise with Regional, Site and Operations managers to assist in understanding of reports and to provide ad‑hoc support as required.
• Carry out any other duties reasonably required in the context of the role as requested by the Operations and MI Service Provider Manager.
• Understand the route planning process to review as determined by Operations senior management team, presenting proposals using Geoplan Route Review software.
• Liaise with Geoplan for quarterly updates and ad‑hoc projects as they arise.

What We Can Offer You

• Annual Leave: At least 33 days of annual leave (including Bank Holidays).
• Career Progression.
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

Qualifications and Skills

• A broad understanding and competence in the multi‑disciplined processes that make up Parcel Operations.
• Proven experience in obtaining data and producing reports.
• Proven experience of creating and developing reports.
• Proven experience of interpreting data and providing an overview of the results.
• A keen eye for detail and accuracy with a results‑driven approach.
• Proficient in MS Office / Power BI.

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring — and be — their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensuring that each person at Evri Premium is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.