Senior Network & Telephony Engineer – Public Sector

Rise Technical Recruitment; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major public sector organisation based in Norwich is seeking an experienced Network & Telecoms Engineer to join their team. The role involves providing technical expertise across LAN/WAN, security infrastructure, and telephony systems while also managing projects and implementing solutions. Ideal candidates will have a CCNA and ITIL Foundation, alongside extensive experience in large network environments. This contract role offers a competitive hourly rate and requires on-site work and shift cover.

Qualifications

• Extensive experience in large network environments.
• Strong fault-finding and documentation skills.
• Customer-first mindset.

Responsibilities

• Design, maintain and troubleshoot data network, security and telephony services.
• Lead projects/implementations, working with PMO and technical teams.
• 2nd/3rd line support, incident escalation, SLA updates and supplier liaison.

Skills

Networking

Security

Telephony

Troubleshooting

Customer service

Education

CCNA (or equivalent)

ITIL Foundation

Job description

A major public sector organisation based in Norwich is seeking an experienced Network & Telecoms Engineer to join their team. The role involves providing technical expertise across LAN/WAN, security infrastructure, and telephony systems while also managing projects and implementing solutions. Ideal candidates will have a CCNA and ITIL Foundation, alongside extensive experience in large network environments. This contract role offers a competitive hourly rate and requires on-site work and shift cover.