Senior Manager, Privacy & Compliance Operations

PlayStation Global; Greater London; Hybrid; GBP 85,000 - 105,000; Full time

Job summary

A leading global entertainment company is seeking a Global Privacy Operations Expert to implement and manage privacy initiatives from their London office. The role involves leading a team and integrating privacy into business solutions, emphasizing compliance with data protection laws. Ideal candidates will have 12+ years of relevant experience, privacy certifications like CIPP/CIPM, and excellent management skills. The position offers a discretionary bonus, hybrid working, and various employee benefits, including private medical insurance and 25 days holiday.

Benefits

Discretionary bonus opportunity

Hybrid Working

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Qualifications

• 12 years of experience in a privacy-related role.
• Expertise in data protection and compliance processes.
• Management experience with diverse, globally distributed teams.

Responsibilities

• Oversee global privacy solutions and program implementation.
• Develop and manage a team of privacy operations professionals.
• Lead the design of a global privacy accountability framework.

Skills

Data protection expertise

Privacy program implementation

Team management

Knowledge of GDPR and privacy laws

Auditor certification

Education

Certified Information Privacy Professional (CIPP)

Certified Information Privacy Manager (CIPM)

Legal degree (preferred)

Tools

ISO 27001

Privacy Information Management System (PIMS)

Job description

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Role overview

We are seeking a global privacy operations expert to drive the implementation and management of our privacy operations team and programme. This role based in our London office plays a critical role in ensuring data privacy principles are embedded across our global data operations. You'll be responsible for the operationalisation of SIEs privacy programme and implementing privacy‑by‑design practices delivering privacy operations solutions and collaborating with legal and business leaders to support our mission of maintaining effective standards of data protection while supporting an innovative and nimble business.

An expert with a strong background in data protection privacy programme implementation and compliance processes. The ideal candidate will have international certifications in‑depth data protection knowledge and experience in team management. Experience with operationalising privacy management solutions is essential.

What youll be doing

• Oversee global privacy solutions and programme implementation.
• Develop and manage a team of privacy operations professionals to operationalise the SIE privacy programme.
• Lead the privacy operations teams development of effective and streamlined process underpinning the delivery of an effective privacy programme.
• Operationalise the SIE privacy programme in collaboration with privacy and other cross‑functional teams (Infosec Data Governance Product Marketing PlayStation Studios) to integrate privacy into SIE business solutions products services and wider Sony group projects.
• Develop template guidelines oversee the handling of consumer data subject rights requests assist with PIAs and DPIAs assessments policy roll‑out collaborate with cross‑functions to manage data protection risks with third parties.
• Maintain data inventories to ensure accurate and up‑to‑date records.
• Provide data breach management operational support.
• Implement solutions to drive employee training and awareness programs.
• Develop a methodology to build metrics to measure the effectiveness of SIEs privacy programme.
• Lead the privacy operations team in the strategic planning and operational execution of privacy team and privacy initiatives.
• Lead the design and implementation of a global privacy accountability framework that underpins SIE compliance strategy and builds trusts with business leaders to demonstrate SIE compliance across jurisdictions through a scalable documentation standards.
• Support the development of a risk management framework.

What we’re looking for

• 12 years (or equivalent) of professional experience working in similar Privacy related role
• Experience in data protection and privacy programme implementation.
• Certified Information Privacy Professional (CIPP) and Certified Information Privacy Manager (CIPM) designation.
• Legal degree preferred but not required.
• Auditor certification (e.g. ISO / IEC 27001 or 27701 Lead Auditor or BIS certification or equivalent is a plus.
• Knowledge of EU / UK GDPR e‑PECR rules information security and cybersecurity laws and the US privacy framework.
• Familiarity with ISO 27001 the ISO Information Security Management Systems (ISMS) and Privacy Information Management System (PIMS) standards is a plus.
• Management experience and the ability to work with a diverse globally distributed team.

Benefits

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information and your data protection rights.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Senior Manager

Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience

Full Time

years

1