Senior Manager, Client Services (German Speaking)

Pulse Advertising; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading advertising agency in the UK is seeking a Senior Manager for their Client Services team. This role involves managing key client relationships, analyzing campaign effectiveness, and preparing materials for pitches. Ideal candidates will have 5-7 years of experience in a marketing accounts department and be fluent in English and German. This position offers a dynamic work environment with a focus on growth and collaboration.

Qualifications

• 5-7 years of professional experience in an accounts department in the marketing area.
• Effective communicator in English and German.
• Ability to maintain composure under pressure.

Responsibilities

• Responsible for the success and growth of accounts.
• Manage client relationships through effective communication.
• Present and sell new projects to clients.
• Ensure project deadlines and budgets are met.

Skills

Effective communication

Problem solving

Client relationship management

Data analysis

Presentation skills

Solution-oriented

Job description

Short title

Win and grow client relationships

Your application

How much #PULSEPOWER do you have?
If this sounds like you, we’d love to hear from you. You might just be the next member of the #PulseTeam we’re looking for!

Introduction

You enjoy fostering and expanding customer relationships and bridging the gap between our clients and our internal project teams? You love pitching ideas and developing impactful strategies with your clients? You enjoy working with numbers, solving problems and love a good challenge? Then the job of Senior Manager in our Client Services team might be just perfect for you!

Your tasks

• You are responsible for the success and growth of our accounts, managing key clients of your own while overseeing other accounts of your own
• You manage our client relationship through effective communication, problem solving, and responding to requests
• You take client business/marketing briefs and ensure a strategic alignment and understanding of KPIs and targets of the client
• You prepare materials for pitches and then present as well as sell new projects to our clients
• You oversee project execution by ensuring that project deadlines and budgets are met and communication is running smoothly
• You analyze and present data to demonstrate the effectiveness of campaigns, ensuring accuracy of data across all accounts and systems

Your skills

• Driven. Passionate. Diverse. Equal. These are values you cherish
• You possess 5-7 years of professional experience in an accounts department in the marketing area
• You are an effective communicator, both verbally and in writing, and can juggle competing demands while maintaining composure under pressure
• You are personable and able to work effectively with a variety of different people
• You are flexible, solution-oriented, and a dedicated team player
• You are persuasive, able to sell ideas in German and English, and have a positive attitude towards receiving feedback