Senior Machine Learning Scientist

Intercom, Inc.; Camden Town; On-site; GBP 125,000 - 150,000; Full time

Job description

Overview

Intercom's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers' hands. We are an extremely product focussed team, working in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology and have productized everything from classic supervised models to cutting-edge unsupervised clustering algorithms and novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy.