Senior Key Account Manager – Subscriptions

Lipton Media; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading media company seeks a highly accomplished Senior Key Account Manager to manage a high value subscription client base in London. Responsibilities include client retention and growth across 60-70 accounts, ensuring customer satisfaction, and uncovering upsell opportunities. Ideal candidates have over 3 years of experience in B2B subscriptions, particularly in telecoms or finance sectors, and a proven ability to communicate with senior executives.

Qualifications

• Minimum of 3 years’ experience managing a portfolio of B2B subscriptions to senior executives.
• Proven track record of delivering retention and account growth ideally within telecoms or finance sectors.
• Highly motivated, self-directed, and results-driven with a proven ability to work independently.

Responsibilities

• Responsible for client retention and growth within a portfolio of 60-70 accounts.
• Deliver excellent account management support to ensure customer satisfaction.
• Successfully uncover upsell opportunities within existing client relationships.

Job description

Senior Key Account Manager – Subscriptions

London

Industry leading media business seeks a highly accomplished Senior Key Account Manager to manage a high value subscription client base. The Senior Subscription Sales Manager will be working across 60-70 leading accounts covering the Americas region.

Responsibilities

• Responsible for client retention and growth within a portfolio of 60-70 accounts
• Deliver excellent account management support to ensure customer satisfaction and renewal
• Successfully uncover upsell opportunities within existing client relationships
• Develop a strategic approach to account planning to identify growth opportunities
• Manage a sales pipeline and forecast accurately
• Target-driven, proactive and consultative you must be able to utilise an account management renewal sales process to match customer journey with their product and demonstrate significant competitive advantage in mergers and acquisitions

Qualifications

• Minimum of 3 years’ experience managing a portfolio of B2B subscriptions to senior executives
• Proven track record of delivering retention and account growth ideally within telecoms or finance sectors
• Generating and maintaining a healthy pipeline of account growth opportunities achieving monthly, quarterly and annual targets
• Highly motivated, self-directed, and results-driven with a proven ability to work independently and a committed focus on individual activity levels
• Ability to work with cross-functional teams to utilise internal network provide feedback from clients and ensure client satisfaction
• Ambitious with desire to be a driving force in the sales team and company as a whole
• Proven ability to communicate with Senior Executives and to work and thrive in a young media business