Senior ICT Technician

Xact Placements; High Wycombe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local education service provider based in High Wycombe seeks an IT Technician to maintain IT hardware and services at a school. The role is offered on a full-time basis, requiring a solid background in IT with at least 3 years' experience. Responsibilities include managing technical issues, installing and repairing computers and software, as well as providing technical support. The salary ranges from £30,000 to £35,000 depending on experience.

Qualifications

• 3+ years' experience in a technical role, preferably in education.
• Strong communication and customer service skills are necessary.
• High level of knowledge in common user applications.

Responsibilities

• Manage technical issues affecting operations with effective solutions.
• Install and repair computers and networking software.
• Support existing installations and upgrade computer equipment.

Skills

Customer service

Technical troubleshooting

Office 365 proficiency

Job description

Are you looking for a new exciting opportunity working as a to be based in High Wycombe?

You will be responsible for the maintenance of all IT Hardware and Services at a school, as well as supporting the them in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 3+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £30,000-£35,000 per annum, depending on experience