Senior Housekeeper

PPHE Hotel Group; City Of London; On-site; GBP 29,000 - 36,000; Full time

Job summary

A leading hospitality group in London is seeking a Senior Housekeeper to lead the housekeeping team and ensure high cleanliness standards. The ideal candidate has a strong background in housekeeping, excellent leadership skills, and a commitment to guest satisfaction. This role offers a competitive salary and multiple employee benefits, fostering a vibrant team culture.

Benefits

Competitive salary

Discounted hotel rates

30 days holiday

Employee Assistance Programme

Company pension plan

Qualifications

• Proven experience in housekeeping management.
• Ability to lead and inspire a team effectively.
• Clear understanding of hotel operations and guest relations.

Responsibilities

• Perform Assistant Head of Department duties for Housekeeping.
• Ensure cleanliness meets guest expectations and standards.
• Report to the Executive Housekeeper.
• Motivate the team with a passion for hospitality.
• Build a guest-focused culture within Housekeeping.

Skills

Strong housekeeping background

Leadership and motivation skills

Guest-focused culture building

Job description

Park Plaza stands out from the crowd. From design to dining, we create hotels that are true to their surroundings. The same goes for our people. We encourage our team members to be themselves. As a Senior Housekeeper, you can bring your passion and personality to work and be part of this vibrant team.

Benefits of working for us as a Senior Housekeeper:

• Salary: £35,042 per annum
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - incl bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

We are looking for a Senior Housekeeper who will:

• Perform Assistant Head of Department duties for Housekeeping, ensuring we meet guests' expectations and our high standards for cleanliness.
• Have a strong housekeeping background.
• Report to the Executive Housekeeper.
• Be a hands-on and visible leader to the team, motivating them with your passion for hospitality and desire to do things better.
• Build a guest-focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
• Work closely with leaders in other departments to keep operations running smoothly in line with our commercial goals.
• Play a direct role in the overall management of the Hotel.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

From everyday uplifting moments to unforgettable achievements, and everything in between, we are there every step of the way.

Park Plaza. Be part of it.