Senior HCM Implementation Project Manager

-; City of Edinburgh; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud solutions provider in the UK is seeking a Senior HCM Implementation Project Manager to manage complex projects implementing Dayforce HCM solutions. Responsibilities include managing multiple projects concurrently, ensuring timelines and budgets are met, and fostering high levels of customer satisfaction. The ideal candidate will have significant experience in project management for human capital management solutions and a thorough understanding of software implementation methodologies. This role offers opportunities for personal and professional growth.

Benefits

Comprehensive wellness initiatives

Excellent time away from work programs

Competitive pay and benefits

Qualifications

• 5+ years of experience project managing complex, multi-phase human capital management application implementations.
• Significant experience developing and managing multi-workstream project schedules.
• Experience managing software implementations in a SaaS / Cloud computing environment preferred.

Responsibilities

• Manage multiple, concurrent projects ensuring quality and timelines.
• Set and manage customer expectations regarding project scope and timeline.
• Contribute to enhancement of Dayforce implementation methodology.

Skills

Project management

Building relationships

Business process mapping

Change management

Technical skills in SaaS/cloud

Education

Bachelor's degree or equivalent experience

PMI/PMP certification

Tools

Microsoft Project

Microsoft Visio

Job description

About the opportunity

The Senior HCM Implementation Project Manager is responsible for the management of complex, multi-dimensional customer specific engagements to implement Dayforce HCM solutions. Leveraging Dayforce's implementation methodology, the Project Manager drives the delivery of services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction.

The Project Manager manages multiple concurrent projects and/or complex projects, working closely with consultants in a matrix environment and interacting with Education, Product Management, Support and R&D to ensure delivery. The Project Manager builds a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success. The Project Manager may also deliver Organizational Readiness consulting in support of Dayforce's Organizational Readiness toolkit.

What you'll get to do

• Manage multiple, concurrent projects and/or manage complex, multi-dimensional projects ensuring quality, on-time and on-budget implementations
• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
• Utilize a mix of global resources within a matrix environment to ensure maximum productivity
• Utilize Dayforce's methodology to drive implementations to successful completion, ensuring a high level of customer satisfaction
• Set and manage customer expectations in regard to: project scope and timeline, Dayforce and customer responsibilities, stakeholder roles and responsibilities, project governance (communication, change control, escalation), risk management and organizational readiness
• Present and manage sign-off of key milestones and deliverables, such as project kick-off, Discovery workbook, Discovery Recap document, project plan, status report, steering committee report, change requests, Sandbox review, user acceptance testing, Support transition, project closure
• Effectively transition customers to Support
• Participate in and/or lead project health checks and post go-live analysis on completed projects with PMO
• Ensure High Customer Satisfaction and Referencability
• Contribute to enhancement of Dayforce implementation methodology and PMO; provide feedback on tools and templates; lead best practice and methodology improvement initiatives
• Participate in Continuing Education sessions
• Complete new release training on a timely basis; be familiar with new and/or enhanced functionality in each product release
• Mentor consultants and project managers on best practice consulting re: facilitating workshops, soliciting and documenting requirements

Skills and experience we value

• Bachelor's degree or equivalent experience
• PMI/PMP certification preferred.
• 5+ years of experience project managing complex, multi-phase human capital management application implementations
• Skilled in building and maintaining productive relationships with implementation partners and vendors, ensuring high-quality deliverables and consistent project outcomes.
• Significant experience developing and managing multi-workstream project schedules, preferably using Microsoft Project and Microsoft Visio
• Solid experience in business process mapping
• Experience in change management an asset Technical Skills Requirements
• Experience managing software implementations in a SaaS / Cloud computing environment preferred
• Understanding of relational databases and SQL and asset
• Experience managing the implementation of one or more of the following applications: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, ADP, Workday, Dayforce HCM (preferred)
• Knowledge of common human capital management (HCM) business practices
• Deep understanding of common software implementation methodologies and how to leverage aspects of different methodologies to enhance the Dayforce methodology Functional Skills Requirements
• Ability to manage multiple projects & customers at the same time and manage competing priorities and/or ability to manage complex multi-dimensional projects with competing priorities
• Ability to drive results through a multi-disciplinary team with matrixed reporting relationships
• Ability to lead and facilitate customer and internal workshops and sessions
• Ability and willingness to travel to customer sites as needed

What's in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud