Senior Financial Crime Investigator - Screening

Monzo; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech company in the UK is seeking a Financial Crime Screening professional to support customer onboarding and conduct due diligence reviews. You will work closely with a team, handling complex cases while coaching colleagues in financial crime tasks. The ideal candidate has extensive experience in financial crime, specifically in customer due diligence. This role offers remote work flexibility, a yearly learning budget, and a unique approach to work-life balance.

Benefits

Flexible working hours

Birthday off

£1,000 annual learning budget

Work-from-home setup support

Qualifications

• Experience in customer due diligence and enhanced due diligence.
• Ability to work flexibly with limited supervision.
• Knowledge of financial crime threats facing fintechs.

Responsibilities

• Review complex tasks and conduct open source investigations.
• Answer escalations and coach colleagues on FinCrime Screening tasks.
• Provide actionable feedback and maintain a positive team morale.

Skills

Experience in financial crime

Team collaboration

Time management

Understanding of UK legislation

Open source investigation

Education

Qualification in financial crime or relevant subject

Job description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award‑winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hours/Shifts

You’ll work Monday to Friday 9am‑5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift, giving you flexibility over your start times with the ability to request variation of your weekly shift pattern.

Team and Role Overview

The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event‑based review. We conduct due diligence on our customers, making fair and proportionate risk‑based decisions on their behalf.

What you’ll be working on

You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations across domains.

• Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required.
• Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts.
• Coaching colleagues on our FinCrime Screening tasks including supporting our global partners.
• As a subject matter expert in the domain you work, you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others.
• Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive.
• You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence.
• You have a basic understanding of PEPs, Adverse Media and Sanctions screening.
• You are confident in using open source information to inform your reviews and investigations.
• You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers.
• You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime.
• You have great time management skills, you are flexible, and you can work with limited supervision.

Standout Qualifications

• You are able to articulate the financial crime threats facing fintechs and the banking sector.
• You have previous experience approving or signing‑off customer due diligence reviews prepared by colleagues.
• You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS.
• You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high‑risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs).

Compensation and Benefits

🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.

📍 This role is remote based in the UK.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work‑from‑home setup.

Application Process

• Application questions – Please take your time to fill these out, we read them all.
• Recruiter Call (30 minutes, video call)
• Technical and Values (60 minutes, video call)

Equal Opportunities for Everyone

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t need full or birth names at application stage 😊