Senior Executive Assistant

Pipedrive; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading SaaS company in London is seeking a Senior Executive Assistant to provide high-level support to the CEO and manage a team of Executive Assistants. Key responsibilities include complex diary and inbox management, overseeing operations, and ensuring alignment with strategic priorities. Candidates should have at least 6 years of experience in executive support and possess strong communication, coaching, and document preparation skills.

Benefits

Performance-based bonuses

28 paid leave days

Wellness perks

Flexible hours

Qualifications

• Around 6+ years of relevant experience in executive support or similar roles.
• Expert-level knowledge of diary, travel, and stakeholder management at C-suite level.
• Proficiency in productivity tools is required.

Responsibilities

• Provide direct executive support to the Office of the CEO.
• Lead and manage a team of three Executive Assistants.
• Act as a coordination point for the Office of the CEO.

Skills

Executive support practices

Written and verbal communication

Document preparation

Information management

Coaching and managing administrative professionals

Events management

Tools

Google Workspace

Project management tools

Expense systems

Job description

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

As our Senior Executive Assistant, you will provide high-level support to the CEO and the Office of the CEO, ensuring the seamless execution of their daily priorities, internal operations, and external engagements. In this pivotal role, you will also lead and mentor a team of three Executive Assistants, establishing best-in-class standards for executive support across the organization. Your leadership will enable leaders to focus on driving Pipedrive’s strategic objectives, while ensuring the Executive Office operates with precision, discretion, and professionalism.

This position reports directly to the VP of Communications & Workplace Operations.

If this sounds like an exciting next step in your career, we’d love to have you join us and help shape the heart of Pipedrive’s Executive Office!

Your new adventure:

• Provide direct executive support and advice to the Office of the CEO, including complex diary and inbox management, meeting preparation, travel coordination, and follow-up actions
• Lead and line manage the team of three Executive Assistants, setting standards, developing capability, and ensuring consistent, high-quality support to leaders across the business
• Act as a central coordination point for the Office of the CEO, prioritising requests, managing information flow, and ensuring alignment with strategic priorities
• Where needed, assist in preparing briefing materials, presentations, and reports for the Office of the CEO, working closely with senior stakeholders across the company
• Represent the CEO’s office in interactions with senior internal and external stakeholders, exercising the highest levels of discretion and diplomacy
• Proactively identify opportunities to improve executive support processes, tools, and workflows
• Partner closely with the Communications & Workplace Operations function to ensure seamless delivery of key initiatives, events, and communications
• Support board meeting preparation and governance requirements, including collation of materials and logistics where needed
• Handle sensitive and confidential information with integrity and discretion at all times
• Undertake ad hoc projects and initiatives as required by the CEO and VP of Communications & Workplace Operations

Does this sound like you?

• Around 6+ years of relevant experience in executive support or similar roles, demonstrating progressive responsibility and impact
• Expert-level knowledge of executive support practices, including diary, travel, and stakeholder management at C-suite level
• Strong skills in written and verbal communication, document preparation, and information management
• Proficiency in productivity tools (Google Workspace, project management tools, expense systems, etc.)
• Experience managing and coaching administrative professionals, fostering growth and operational excellence
• Ability to navigate sensitive, complex, and often confidential situations with tact and professionalism
• Experience in events management and engagement (in support of Comms & Events)

Why Pipedrive:

• People-first culture – Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

Please note that for this role we’re currently unable to offer relocation assistance or visa sponsorship.

We're looking for a London-based Senior Executive Assistant to provide high-level support to the CEO and the Office of the CEO, ensure the seamless execution of their daily priorities, internal operations, and external engagements.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.