Senior Event Ticketing Manager (Hybrid) – Stadium Events

England Rugby; Greater London; Hybrid; GBP 55,000 - 62,000; Full time

Job summary

A leading sports organization in Greater London is seeking an experienced Event Ticketing Manager. The successful candidate will oversee ticketing operations, enhance customer experience, and collaborate across departments to maximize ticket revenue. This full-time role requires credible ticketing experience, strong leadership, and effective communication skills. The salary banding ranges from £55,000 to £62,000 per annum, and offers some flexibility to work from home.

Qualifications

• Credible ticketing experience within a sports or general events environment.
• Strong understanding of ticketing and venue access control solutions.
• Experience in event management and operational delivery.

Responsibilities

• Plan and implement ticket sales and allocations for RFU stakeholders.
• Manage relationships with ticketing app providers and platforms.
• Drive excellent ticketing service and manage ticket distribution.
• Work collaboratively with marketing to implement revenue-generating campaigns.

Skills

Credible ticketing experience

Event management experience

Stakeholder management

Technical expertise ticketing solutions

Project management skills

Leadership qualities

Effective communication

Team management

Problem-solving attitude

Proficient in Microsoft Office

Tools

Ticketmaster

Fortress GB

Tableau

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Smartsheet

Job description

A leading sports organization in Greater London is seeking an experienced Event Ticketing Manager. The successful candidate will oversee ticketing operations, enhance customer experience, and collaborate across departments to maximize ticket revenue. This full-time role requires credible ticketing experience, strong leadership, and effective communication skills. The salary banding ranges from £55,000 to £62,000 per annum, and offers some flexibility to work from home.