Senior Dynamics 365 Support Consultant - Remote

Elite Dynamics; Remote; GBP 30,000 - 40,000; Full time

Job summary

A technology solutions provider is seeking a Support Consultant for a full-time remote role. The ideal candidate will have strong knowledge of Microsoft Dynamics 365 and excellent communication skills. Responsibilities include responding to customer queries, managing support calls, liaising with teams, and ensuring compliance with SLAs. The position offers benefits such as 25 days holiday and private health insurance.

Benefits

25 days holiday

Private health insurance

Fully remote setup

Qualifications

• Strong knowledge of Microsoft Dynamics 365 is essential.
• Effective communication skills both written and verbal are required.

Responsibilities

• Respond to customer queries and manage support calls.
• Liaise with teams to ensure timely resolution of issues.
• Manage service level agreements (SLAs) and report to the Customer Service Manager.

Skills

Microsoft Dynamics 365 knowledge

Excellent communication skills

Job description

A technology solutions provider is seeking a Support Consultant to respond to customer queries and manage support calls. This full-time remote role requires strong Microsoft Dynamics 365 knowledge and excellent communication skills.

Responsibilities include liaising with teams, managing SLAs, and reporting to the Customer Service Manager.

Benefits include 25 days holiday, private health insurance, and a fully remote setup.