Senior Data Scientist

Marks and Spencer; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in London seeks a Senior Data Scientist to design and deploy innovative ML/AI solutions, enhancing customer engagement through their Loyalty programme. The ideal candidate will have substantial experience in developing production-level solutions and a talent for mentoring junior team members. This role offers a dynamic work environment with competitive perks.

Benefits

20% colleague discount

Generous holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Access to training programmes

Wellbeing support including Virtual GP

Charity volunteer day

Qualifications

• Experience in building and maintaining production ML/AI solutions.
• Ability to translate models and algorithms into real-world applications.
• Curious and innovative, keeping up with ML/AI advancements.

Responsibilities

• Deliver scalable ML/AI solutions for customer engagement.
• Collaborate with PMs and engineers to embed solutions.
• Mentor junior data scientists and share knowledge.

Skills

Machine learning

Artificial intelligence

Communication skills

Team collaboration

Mentoring

Job description

Overview

We are seeking a dedicated Senior Data Scientist to design, develop, and deploy machine learning (ML) and artificial intelligence (AI) solutions which deliver our Loyalty transformation programme. Being creative, curious and proactive, you will be an integral part of our data science team and help drive huge value to the business. You will play a key role in driving our ambition to create a best-in-class data science team, environment, and culture. We are looking for people to join our community of data experts to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers in an open and collaborative environment.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What you will do

• Deliver scalable ML/AI solutions end-to-end that step-change how we understand, reward and engage with customers through our Loyalty programme.
• Employ a test-and-learn, experimental strategy and mentality to drive impactful improvements to customer and business critical metrics.
• Work collaboratively and cross-functionally with PMs, Data & ML-ops Engineers to embed well engineered and maintainable solutions seamlessly into the customer experience.
• Drive innovation, helping transform how Data Science brings value for our customers and our business.
• Mentor junior data scientists and contribute to the growth and culture of the wider Data Science community through open knowledge sharing and discussion

Who you are

• A talented and experienced Data Scientist, able to research, build and maintain production ML/AI solutions at scale impacting millions of customers every day
• Technically skilled in a wide range of ML/AI methods, with experience translating models and algorithms into real-world solutions which delight customers and hit business goals
• You have a pragmatic and commercial demeanor, ready and willing to consider the full range of technical options available from simple to complex, depending on what\'s most appropriate and what will deliver value most effectively
• Curious and innovative, keeping pace with new ML/AI advancements and applying them to unlock new ways of serving customers.
• An excellent communicator who can make complex concepts simple, building trust and influence with both technical and commercial partners.

What\'s in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We\'re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special

• After completing your probationary period, you\'ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you\'re passionate about through a dedicated day away from work.

Everyone\'s welcome

We are ambitious about the future of retail. We\'re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We\'re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\'d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\'t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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