Senior Data Analyst – Claims

Axis; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading specialty insurance provider in London is seeking a Senior Data Analyst to deliver actionable insights that support strategic decision-making in claims management. The ideal candidate should have experience within Lloyd's and the London Market, familiarity with claims processes and data visualisation tools. This position offers a comprehensive benefits package and requires a minimum in-office presence of three days per week.

Benefits

Medical plans for you and your family

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Strong understanding of claims processes and systems.
• Ability to prepare reports and draft visualisations for decision-making.
• Open to professional development opportunities.

Responsibilities

• Design and deliver data insights to stakeholders.
• Collaborate with stakeholders to understand requirements.
• Ensure data quality, consistency, and integrity in reports.

Skills

Experience within Lloyd’s and the London Market

Analytical & problem-solving mindset

Attention to detail

Effective relationship building

Familiarity with data visualisation tools

Tools

Power BI

Tableau

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Senior Data Analyst - Claims

How does this role contribute to our collective success?

At AXIS, data and analytics are at the heart of our strategy to become the recognized leader in specialty underwriting. As Senior Claims Analyst, you’ll play an important role in supporting the transformation of claims data into meaningful insights that inform strategic decisions, enhance performance, elevate operational efficiency, and improve customer outcomes.

You will be responsible for delivering timely, accurate, and actionable claims data and insights to stakeholders across the business, with a primary focus on supporting the Global Claims function. There will also be opportunities to collaborate with other departments that rely on claims data to drive their initiatives.

What will you do in this role?

• Design and deliver data insights

  • Assist report developers to deliver clear, impactful dashboards and reports.
  • Support the development and maintenance of performance monitoring tools, visualisations, and predictive analytics to enhance claims forecasting, fraud detection, and strategic decision-making.
  • Integrate and interpret data from diverse sources across geographies and markets, applying strong subject matter expertise in claims.

• Collaborate with stakeholders

  • Engage with stakeholders to understand requirements. Apply existing knowledge of claims, market practices, and internal systems to develop relevant insights.
  • Collaborate cross-functionally to gather both quantitative and qualitative inputs, translating business challenges into meaningful data-driven solutions.
  • Share reporting insights with stakeholders in a clear, compelling manner to support improvement in operational processes, performance and financial management.

• Shape the future of decision-making

  • Support data transformation initiatives and market-wide projects, and supporting testing, reporting, and data flow validation.

• Collaborate across D&A

  • Ensure data quality, consistency, and integrity across all reporting and dashboard outputs.
  • Support the maintenance of the claims data products, driving innovation and efficiency in reporting and analytics, and suggest improvements for ongoing development, where appropriate.

Additional duties may be assigned as appropriate to the scope and nature of the role.

About You

We value diverse experiences and perspectives. While the following qualifications are important, we’re open to discussing how your unique background can help us achieve our goals.

What you need to have

• Experience within Lloyd’s and the London Market with a strong understanding of claims processes, systems, and insurance products.
• Familiarity with London Market Bureau processes, Xchanging, Lloyd’s V5 bordereaux and London Market Claims systems is essential.
• Able to prepare reports and draft visualisations that support operational decision‑making. Analytical & problem‑solving mindset.
• Strong attention to detail.
• Effective at building relationships across departments and contributing to cross‑functional initiatives.
• Able to manage multiple short and long‑term priorities while aligning with broader business objectives.
• Open to taking on new responsibilities and pursuing professional development opportunities.

What we prefer you to have

• Familiarity with data visualisation tools such as Power BI and Tableau is advantageous, though not essential.
• Able to identify and escalate potential risks or issues that may impact project delivery or business operations.

Role Factors

In this role, you will typically be required to be in the office 3 days per week.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.