Senior Conduct & Compliance Oversight Officer (12 month FTC)

Starling Bank Limited; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A progressive financial institution in London seeks a professional for a 12-month fixed-term contract role focused on Conduct & Compliance Oversight. The ideal candidate will deliver reviews, support teams, and possess strong analytical and communication skills. This role offers a range of benefits including generous holiday, private medical insurance, and more.

Benefits

25 days holiday

Extra day for your birthday

Annual leave increases with service

Paid volunteering time

Company enhanced pension scheme

Life insurance

Private Medical Insurance

Generous family-friendly policies

Qualifications

• Good working knowledge of relevant laws and regulations.
• Experience in compliance monitoring.
• Excellent verbal and written communication skills.
• Proven analytical and problem-solving skills.
• Resilient and able to handle difficult conversations.

Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews.
• Provide independent challenge to 1LoD teams.
• Write up findings related to oversight reviews clearly.

Skills

Compliance monitoring

Analytical skills

Problem solving

Communication skills

Relationship building

Judgment

Job description

Overview

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Please note; this role is a 12 month fixed term contract.

Key Responsibilities

• Deliver thematic Conduct & Compliance Oversight reviews as part of a high performing Oversight team, providing independent challenge to Starling Bank's first line of defence (1LoD) teams.
• Delivery of thematic Conduct & Compliance reviews with an initial focus on customer and control remediation.
• Ability to write up findings related to oversight reviews in a timely manner, clearly and accurately.
• Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business.
• Ability to support team members with the completion and delivery of compliance reviews and findings.

Qualifications / Requirements

• Good working knowledge of relevant laws, regulations, and industry best practices.
• Experience in compliance monitoring
• Excellent communication (written and verbal), relationship building and influencing skills, with the ability to communicate effectively to a variety of audiences.
• Proven analytical and problem solving skills, with the ability to understand and interpret business knowledge.
• Sound judgement and decision making, planning and prioritisation skills, with the ability to see things through to resolution at all times.
• Have a naturally curious and inquisitive approach to work, proactively questioning the status quo where appropriate.
• Be resilient and not shy away from having difficult conversations.
• Previous experience in a 2LoD Oversight or 3LoD Internal Audit role is preferred but not essential

Benefits

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day's holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don\'t tick every box. Forget that! While we can\'t accommodate every flexible working request, we\'re always open to discussion. So, if you\'re excited about working with us, but aren\'t sure if you\'re 100% there yet, get in touch anyway.

We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

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