Senior Clinical Secretary — Flexible Pathway Coordinator

Northern Lincolnshire and Goole NHS Trust; Scunthorpe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare provider in Scunthorpe is seeking a full-time Senior Clinical Secretary to manage administrative tasks for patient care effectively. The successful candidate will coordinate appointments, ensure proper management of referrals, and facilitate smooth communication among medical staff. Applicants should have strong administrative skills, a customer service focus, and the ability to work well in a team. This role offers a chance to contribute to patient satisfaction and service delivery in a dynamic environment.

Benefits

Flexible working opportunities

Commitment to employee wellbeing

Professional development programs

Qualifications

• Experience in managing patient pathways effectively.
• Ability to work with a team to ensure smooth operations.
• High levels of customer focus and satisfaction.

Responsibilities

• Log referrals in line with Trust Access Policy.
• Schedule appointments with patients and clinicians.
• Ensure all investigations are available before clinic dates.
• Coordinate appointments at other hospitals if required.
• Record clinic outcomes accurately.

Skills

Administrative skills

Customer service

Teamwork

Knowledge of Standard Operating Procedures

Job description

A healthcare provider in Scunthorpe is seeking a full-time Senior Clinical Secretary to manage administrative tasks for patient care effectively. The successful candidate will coordinate appointments, ensure proper management of referrals, and facilitate smooth communication among medical staff. Applicants should have strong administrative skills, a customer service focus, and the ability to work well in a team. This role offers a chance to contribute to patient satisfaction and service delivery in a dynamic environment.