Senior Client-side Asset Manager

Block Recruit; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading property management firm is looking for a Senior Client-Side Asset Manager to oversee a UK-wide portfolio. The role includes managing complex property issues and ensuring high service standards. Candidates should have at least 10 years of experience in residential block management and relevant qualifications. This position offers a hybrid working arrangement, with 2–3 days from home.

Qualifications

• Minimum of 10 years’ experience in residential block management, preferably client-side.
• Comprehensive knowledge of landlord & tenant law, ground rents, and service charges.
• Strong organizational skills with meticulous attention to detail.

Responsibilities

• Take ownership of complex property management issues, driving them through to resolution.
• Support the Head of Estates in overseeing the Property Management team.
• Maintain regular contact with managing agents and residents.

Skills

Property management

Communication skills

Organizational skills

Leadership

Attention to detail

Education

Degree with AssocRICS, MIRPM or MRICS qualification

Tools

Qube

Microsoft Word

Microsoft Excel

Job description

Job Title: Senior Client-Side Asset Manager

Location: North London
Salary: £90K- £120K
Hybrid Working: 2–3 days from home

Job Purpose

To oversee the management of a UK-wide portfolio. Working alongside the Head of Estates, the role ensures service delivery, compliance, and effective performance of managing agents.

Key Responsibilities

• Take ownership of complex property management issues, driving them through to resolution.
• Support the Head of Estates in overseeing the Property Management team.
• Maintain regular contact with managing agents, leaseholders, residents, resident associations, and third-party management companies.
• Drive performance and responsiveness of managing agents to ensure high service standards.
• Coordinate and respond promptly to escalated complaints.
• Ensure compliance with all statutory requirements, including health & safety and fire risk assessments.
• Assist in acquisition due diligence and manage legal, insurance, finance, consents, and asset-related queries.
• Prepare reports and present at internal management meetings.
• Act as the link between operational teams and senior management, translating strategic goals into team outputs.
• Handle complex complaints and escalated issues from leaseholders.

Skills & Experience Required

• Degree educated with AssocRICS, MIRPM or MRICS qualification.
• Minimum of 10 years’ experience in residential block management, preferably client-side for a property company or ground rent manager/investor.
• Comprehensive knowledge of landlord & tenant law, ground rents, service charges, Section 20, major works, and FTT processes.
• Strong organisational skills with meticulous attention to detail.
• Excellent communication skills, both written and verbal.
• Confident in leading meetings and presenting to stakeholders.
• Proficient in Qube, Microsoft Word, and Excel.
• Able to work under pressure, meet deadlines, and manage a high-volume workload effectively.