Senior Claims Adjuster (Professional Lines)

Ki Insurance; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Senior Claims Adjuster to manage a mix of standard and complex claims focused on US Professional Indemnity and Healthcare Liability. This role requires strong negotiation skills and the ability to collaborate effectively with underwriters and brokers. The position is based in London and offers a dynamic work environment committed to diversity and inclusion.

Qualifications

• Experience in handling both standard and complex claims.
• Strong negotiation skills for settlements.
• Ability to collaborate with underwriters and brokers.

Responsibilities

• Handle US Professional Indemnity and Healthcare Liability claims.
• Support reporting on loss ratios.
• Contribute to fraud prevention and regulatory interpretation.

Job description

Role Details

We're looking for a Senior Claims Adjuster in the Professional Lines team. You'll handle a mix of standard and complex claims, primarily focusing on US Professional Indemnity and Healthcare Liability. Your responsibilities include supporting reporting on loss ratios, collaborating with underwriters, and working closely with brokers and third parties to resolve claims in line with company strategy and compliance standards.

In this role, you'll apply strategic thinking to negotiate settlements, manage vendors, and contribute to fraud prevention and regulatory interpretation. Your decisions will shape claims processes and support the delivery of team and business objectives.

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. We exist to help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver risk services. We empower our team to help our customers not only survive risks but stay proactive and forward-looking. We believe the uncertainty of tomorrow is an opportunity to seize, full of potential for our customers and employees alike.

We are committed to creating a diverse and inclusive work environment where everyone can bring their whole selves to work and be respected, valued, and accepted. Our Employee Resource groups provide safe spaces for sharing experiences, aspirations, and suggestions.

Accessibility

Our office is located in the Leadenhall Building on Leadenhall Street (EC3V 4AB), on floors 17-18 and 39. All floors are accessible by lift, with building staff available to assist. Nearby transportation includes Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), and Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), just outside the building. For additional accessibility questions, please ask.