Senior Business Travel Consultant - Remote Galileo Expert

Perk; Birmingham; Remote; GBP 30,000 - 50,000; Full time

Job summary

A dynamic travel management company in Birmingham is seeking a Senior Business Travel Consultant to provide exceptional service to business travelers. The ideal candidate will have expert knowledge of the Galileo GDS system and a proactive approach to client inquiries. Offering a competitive compensation package and flexibility in work hours, this role supports a positive team environment and professional growth opportunities.

Benefits

Competitive compensation, including equity

Generous vacation days

Health perks and gym allowance

Flexibility for pension plan

Company events and team building

Mental health support tool

Growth opportunities

Paid volunteer hours

Qualifications

• Expertise in using the Galileo GDS system, including ticket reissuing.
• Experienced as a Business Travel Consultant.
• Fluent in English, both written and spoken.

Responsibilities

• Provide first-class service to business travelers.
• Arrange European and domestic travel.
• Work independently to handle client inquiries.
• Communicate professionally with clients via various channels.
• Maintain client relationships and support requests.
• Ensure service level agreements are met.

Skills

Expert knowledge of the Galileo GDS system

Proficient in air fares and ticketing

Great communication skills in English

Ability to work under pressure

Positive and professional telephone manner

Proactive in resolving customer queries

Organized and well-planned

Flexible in task completion

Motivating and encouraging team member

Job description

A dynamic travel management company in Birmingham is seeking a Senior Business Travel Consultant to provide exceptional service to business travelers. The ideal candidate will have expert knowledge of the Galileo GDS system and a proactive approach to client inquiries. Offering a competitive compensation package and flexibility in work hours, this role supports a positive team environment and professional growth opportunities.