Senior Business Operations Officer (HR)

Kings College London; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious university in London is seeking candidates with solid knowledge of complex business operations and experience in the higher education sector. Ideal applicants will demonstrate excellent communication and analytical skills, along with a strong commitment to equality and inclusion. Responsibilities will include supporting various business processes, and a business administration qualification is highly desirable. The university values candidate diversity and seeks to create an inclusive environment for all applicants.

Qualifications

• Solid understanding of complex business operations processes.
• Experience in higher education or medical/clinical environment preferred.
• Commitment to equality, diversity and inclusion.

Skills

Excellent communication

Negotiation skills

Analytical skills

Attention to detail

Knowledge of MS Office

Education

Business operations/business administration qualification

Tools

Power BI

Job description

About You

• Solid understanding of complex business operations processes such as HR, procurement, financial processes acquired through relevant work experience.
• Excellent communication, negotiation, and influencing skills at all levels, building and maintaining relationships with key stakeholders professionally.
• Experience interpreting policies and procedures, providing routine advice and guidance.
• Commitment to good practice in following process/procedure and complying with institutional and regulatory requirements.
• Commitment to equality, diversity and inclusion, actively addressing potential bias.
• Solutions- and quality-focused with strong planning, analytical skills and high attention to detail.
• Maintaining confidentiality and familiarity with data compliance requirements and good practice.
• Managing competing priorities and working under pressure in a busy environment with minimal supervision.
• Good knowledge of MS Office including Word, Excel, PowerPoint, Power BI and email/internet.

Desirable Criteria

• Experience working in higher education sector and/or medical/clinical environment with detailed knowledge of regulatory, policy and procedural context.
• Knowledge of Human Resources processes/policy and prior HR office administration experience including managing recruitment campaigns.
• Evidence of active commitment to career development, applying learning to the work context.
• Business operations/business administration qualification and ongoing professional development relevant to the post.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV and a supporting statement detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Download Full Job Description – Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.