Senior Business Analyst - Digital

Royal London Mutual Insurance Society; Alderley Edge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading mutual insurance company is seeking a Senior Business Analyst to join their Digital Change team in Alderley Park. The role involves delivering BA artefacts, analyzing complex change initiatives, and collaborating with stakeholders to develop digital solutions that are customer-focused and effective. The ideal candidate should have experience in a digital-first environment and strong analytical skills. This hybrid position offers a fulfilling opportunity to make a significant impact on the organization’s success.

Benefits

28 days annual leave

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Experience in a digital first environment.
• Proven experience as a Senior Business Analyst.
• Experience in large scale transformation programmes.
• Ability to document requirements from stakeholders.

Responsibilities

• Analyze complex change initiatives.
• Elicit and document requirements from stakeholders.
• Facilitate workshops to understand current and future state.
• Collaborate with cross-functional teams.

Skills

Analytical skills

Interpersonal skills

Stakeholder management

Problem-solving skills

Job description

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Job Title: Senior Business Analyst - Digital

Contract Type: Permanent

Location: Alderley Park

Working style: Hybrid 50% home/office based

Closing date: 6th October 2025

We are seeking a talented and enthusiastic Senior Business Analyst to join our group Digital Change team to work on system change within our strategic delivery squads. As a Senior Business Analyst, you will take ownership for delivering the full range of BA artefacts across the end-to-end change lifecycle.

You will support the delivery of digital solutions that are customer focused, easy to use, reliable, flexible, and meet the needs of all our stakeholders.

With your understanding of digital system solutions and strong analytical skills, you will provide valuable insights and recommendations that will guide strategic decision-making.

This is a fantastic opportunity for someone passionate about business analysis in the Digital domain and who is looking to make a significant impact on the organisation's success.

About the role

• Analysis of complex change initiatives
• Elicit, challenge and document requirements from stakeholders to identify and address business challenges on both waterfall and agile projects.
• Facilitate workshops with a wide range of stakeholders to understand current and future state, documenting process maps to reflect these.
• Ability to work within a team, working on one or more projects at any given time.
• Collaborate with cross-functional teams to ensure proposed solutions meet the requirements.
• Support User Acceptance Testing.

About you

• Experience in working in a digital first environment.
• Experienced Senior Business Analyst with previous experience in a BA role.
• Experience in large scale transformation programmes.
• Advanced in analytical and problem-solving skills.
• Experience using a variety of business analysis techniques, tools and standards.
• Proficient interpersonal and stakeholder management skills to establish and maintain relationships.
• Ability to manage own workload and support colleagues.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.