Senior Azure SaaS Support Engineer - Healthcare (Remote)

GK Recruitment; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading health tech organization in Liverpool is seeking an experienced Support Engineer to deliver second- and third-line support for their cloud-based applications and infrastructure. The ideal candidate will have over 10 years of IT support experience, with strong skills in Azure, Windows, and Linux environments, along with excellent communication abilities. You will play a key role in supporting healthcare clients while enjoying a competitive salary and opportunities for growth.

Benefits

Competitive salary

Comprehensive benefits package

Ongoing training and development

Qualifications

• 10+ years’ experience in IT support or systems engineering.
• Strong technical skills with Azure and cloud-based infrastructures.
• Comfortable working in a high-trust, quality-driven environment.

Responsibilities

• Deliver 2nd / 3rd line technical support to users and clients.
• Troubleshoot and resolve issues across various tech environments.
• Collaborate with the service desk team on support trends.

Skills

Azure infrastructure

Windows Server / AD

Technical troubleshooting

Excellent communication skills

Analytical problem-solving

Tools

CRM / ticketing tools

SQL

Docker

Kubernetes

Job description

A leading health tech organization in Liverpool is seeking an experienced Support Engineer to deliver second- and third-line support for their cloud-based applications and infrastructure. The ideal candidate will have over 10 years of IT support experience, with strong skills in Azure, Windows, and Linux environments, along with excellent communication abilities. You will play a key role in supporting healthcare clients while enjoying a competitive salary and opportunities for growth.