Senior AI Engineer

Miro; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading collaborative technology firm in Greater London is seeking a skilled Customer AI Transformations Engineer to drive AI transformation engagements with major clients. This role demands a blend of technical expertise and collaborative skills to implement Miro's AI solutions across various industries. Candidates should have extensive experience in data science, generative AI, and cloud services. The position offers a competitive equity package and promotes a hybrid work environment.

Benefits

Competitive equity package

Health insurance for you and your family

Corporate pension plan

Lunch snacks and drinks provided

WFH equipment allowance

Annual learning and development allowance

Qualifications

• 4 - 6 years in Data Science or Data Engineering at tech or AI firms.
• Minimum of 2 years experience in Generative AI.
• Experience with enterprise cloud platforms.

Responsibilities

• Conduct deep discovery with customers regarding their business challenges.
• Design scalable Miro AI applications for enterprise workflows.
• Develop and orchestrate AI agents.

Skills

Data Science

Data Engineering

Generative AI

Python

JavaScript

Transformers

RAG pipelines

Cloud services (AWS, GCP, Azure)

Docker

Kubernetes

Education

Advanced degree in CS, Applied Math, or Physics

Tools

SharePoint

Salesforce

Confluence

SAP

ServiceNow

Job description

About the Team

CAIT team sits under Miros Chief Transformation Officer and reports directly to our CEO. We are responsible for testing and rolling out Lighthouse AI Transformation Programs with Miros largest customers. The team plays a crucial role in helping our customers transform their businesses by bringing the full power of Miros multi-player collaborative AI Innovation Workspace to customers environment.

Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local collaborative communities. Mironeers work in a hybrid model with 3 days a week in the office as our baseline.

About the Role

We are looking for a highly motivated Customer AI Transformations Engineer to join Miros Customer AI Transformation (CAIT) team to drive AI transformation engagements with some of our largest & most strategic customers. The role will lead pre‑sales efforts and technical implementation of Miro AI solutions for customers through bootcamps prototyping piloting and scaling of Miro AI solutions across the customer organization.

Customer AI Transformations Engineer has deep expertise in Large Language Models and autonomous AI agents. The role blends strong technical execution with enterprise‑grade deployment discipline and cross‑functional collaboration. You will architect intelligent solutions that transform core business functions - product development / software engineering lifecycle product R&D sales marketing operations - across industries ensuring secure compliant and scalable adoption of AI in complex enterprise environments.

What you'll do

• Do deep discovery with customers around their key business challenges with the purpose to explore whether Miros AI Innovation Workspace can solve for it
• Design and implement scalable Miro AI applications (Miro blueprints) for enterprise workflows
• Integrate enterprise data using RAG and vector databases
• Apply text pre‑processing chunking and summarization context engineering and fine‑tune techniques to improve performance of Miro AI solutions
• Develop and orchestrate AI agents
• Ensure robust monitoring logging and evaluation of LLM applications

What you'll need

• 4 - 6 years in Data Science / Data Engineering at leading tech or AI / Digital consulting firms with minimum of 2 years experience in Generative AI
• Advanced degree in CS Applied Math Physics or equivalent
• Strong Python / JS and software development skills
• Deep knowledge of transformers and LLMs (GPT Claude Mistral)
• RAG pipelines vector stores
• Context engineering and fine‑tuning
• Enterprise cloud (AWS GCP Azure) with Docker / Kubernetes
• Data connection integration and pipelining skills; integration with SharePoint Confluence Salesforce SAP ServiceNow etc
• Privacy / compliance / AI risk management; collaboration with architecture cybersecurity governance; understanding of AI regulations (e.g. EU AI Act)
• Experience working with customers on solving real life problems under tight deadlines

What's in it for you

• Competitive equity package
• Health insurance for you and your family
• Corporate pension plan
• Lunch snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

Key Skills

APIs, C / C++, Computer Graphics, Go, React, Redux, Node.js, AWS, Library Services, Assembly, GraphQL, High Voltage

Employment Type

Full Time

Experience Required

years

Vacancy

1