Senior Account Manager

Arcadia Search Ltd®; Greater London; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading digital reputation management firm in England seeks a Strategic Account Manager to strengthen B2B client relationships. The successful candidate will ensure seamless communication and collaborate with experts to deliver holistic solutions. Candidates should have experience in managing complex client relationships, excellent communication skills, and an interest in AI technology. This role is not only about driving innovation but also about contributing to a sociable and collaborative team environment.

Qualifications

• Proven experience in managing complex B2B client relationships.
• Strong communication and interpersonal skills.
• Genuine interest in AI and reputation management.

Responsibilities

• Lead and maintain complex B2B client relationships.
• Acting as the main interface with clients.

Skills

Client relationship management

Communication skills

AI technology understanding

Job description

Job Description

Strategic Account Manager

£50k-£60k base +bonus

About Our Client :

Our client is an early-stage digital reputation management firm, leveraging advanced AI technology to deliver industry-leading solutions for corporate and private clients. Experiencing over 300% annual growth, this agile business offers a unique opportunity to shape client engagement and drive innovation from the outset. The team is sociable, collaborative, and values both flexibility and in-person connection. A genuine interest in AI, a personal ambition to succeed and a passion for crisis and reputation management are essential.

The Opportunity

As Strategic Account Manager, you will play a key role in strengthening and expanding complex B2B client relationships at both corporate and brand level. You’ll act as the principal point of contact, ensuring seamless communication and partnership with clients, while collaborating closely with technical and messaging experts to deliver holistic solutions. This is a new role due to growth, and you'd be joining a small, friendly, supportive team who are enjoying great success both personally and as a collective.

Key Responsibilities :

• Lead and maintain complex B2B client relationships, acting as the main interface at all levels.

Serve as the tr...