Senior 3rd-Line ICT Support Engineer for Critical Systems

Ad Warrior Ltd; Waingroves; On-site; GBP 50,000; Full time

Job summary

A leading emergency service in the UK is looking for a 3rd Line ICT Support Engineer to maintain critical IT services. This role involves advanced technical support, system installation, and collaboration across teams. Ideal candidates will have expert-level IT infrastructure knowledge and experience in IT security, with a Level 5 qualification or equivalent. Join a dynamic and supportive environment that values continuous professional development and offers flexible working hours.

Benefits

Flexible working hours

Free gym access

Employee discount scheme

Enhanced Maternity Pay

Occupational Sick Pay

Ongoing training opportunities

Qualifications

• Advanced knowledge of IT infrastructure technologies.
• Experience with cloud platforms like Azure or AWS.
• Ability to diagnose complex IT issues effectively.

Responsibilities

• Provide advanced technical support for IT infrastructure.
• Install and maintain enterprise-level hardware and software.
• Collaborate on technical issues and ICT strategies.

Skills

Organisational skills

Time management

Communication skills

Problem solving

Education

Level 5 qualification in IT or equivalent

Tools

Windows Server

Linux

VMware

Azure

Job description

A leading emergency service in the UK is looking for a 3rd Line ICT Support Engineer to maintain critical IT services. This role involves advanced technical support, system installation, and collaboration across teams. Ideal candidates will have expert-level IT infrastructure knowledge and experience in IT security, with a Level 5 qualification or equivalent. Join a dynamic and supportive environment that values continuous professional development and offers flexible working hours.