Semichem NI - Senior Sales Assistant

Scotmid Food; Newry; On-site; GBP 10,000 - 40,000; Full time

Job summary

A key retail player in Northern Ireland seeks an enthusiastic Senior Sales Assistant. This person will deliver exceptional customer service, manage staff efficiently, and contribute to a positive team environment. Previous retail experience is a plus. Join us for competitive hourly rates and opportunities for growth within retail management.

Qualifications

• Previous retail or supervisory experience is preferred.
• Enthusiasm for driving sales and providing excellent customer service.

Responsibilities

• Deliver best in class customer service standards.
• Resolve customer queries and complaints satisfactorily.
• Manage staff duties effectively.
• Ensure security of high value stock and cash.

Job description

Overview

Semichem is a value driven multi-product retailer with stores across Scotland, Northern Ireland and the North East of England. We have more than 80 stores located in both shopping centres and on traditional High Streets.

An excellent opportunity has arisen for an enthusiastic individual to join our store team as a Senior Sales Assistant.

Our Senior Sales Assistants love working with people, are passionate about our product offer, and enjoy motivating others to get the best out of the team.

We are ideally looking for individuals with previous retail or supervisory experience, but more important is an appetite for driving sales and excellent customer service standards.

Responsibilities

• Deliver best in class customer service standards, and manage queues effectively
• Resolve customer queries and complaints satisfactorily
• Have excellent promotion and product knowledge, ensuring the full team are aware and are equipped to up sell our products
• Allocate duties and ensure all staff deliver the required standard of work
• Ensure the security of high value stock and cash
• Understand basic office and store security, and the management of keys etc.

Role details

As a key holder and an essential part of the store Management team, our Senior Sales Assistants are required to:

• Delivery responsible customer service and support to the team

While a firm grounding in basic retailing would be desirable, appropriate training will be available.

Qualifications & Development

We are passionate about supporting, challenging and developing people to be the best they can. With excellent benefits, competitive hourly rates and opportunities to develop and grow, a Senior Sales Assistant position with semichem is a great first step into retail management.