Security Officer

ABM UK; Worcester; On-site; Full time

Job summary

ABM UK recherche un Agent de Sécurité pour rejoindre son équipe au CrownGate Shopping Centre à Worcester. Dans ce rôle, vous serez responsable de la sécurité des locaux, de la gestion des accès et de la réponse aux incidents. Un excellent service à la clientèle et des compétences en résolution de problèmes sont essentiels pour assurer un environnement de travail sûr.

Benefits

Consultation GP 24/7

Soutien en santé mentale

Programme de remise en forme

Soutien financier et juridique

Programme Cycle to Work

Accès à des offres exclusives via l'application Perks at Work

Qualifications

• Expérience antérieure en tant qu’agent de sécurité ou rôle similaire.
• Connaissance approfondie des procédures de sécurité.
• Compétences en communication écrite et verbale.

Responsibilities

• Effectuer des patrouilles régulières pour dissuader et détecter les intrusions.
• Surveiller et gérer les points d'accès.
• Rédiger des rapports détaillés sur les incidents.

Skills

Observation

Service client

Résolution de problèmes

Education

SIA License

Job description

LOCATION: CROWNGATE SHOPPING CENTRE, Worcester

HOURS: 32 hours per week, 4 out of 7

PAY RATE: £13.52 per hour

ABM UK is a well-established and leading provider of facility service solutions in the UK. With over 30 years of industry experience, ABM UK is dedicated to delivering high-quality facility services to a diverse range of clients, including shopping centers, commercial locations, and airports.

We are currently seeking a responsible and vigilant Security Officer to join our team. In this role, you will be responsible for ensuring the safety and security of our clients' premises and assets. You will contribute to maintaining a safe working environment and preventing unauthorized access and incidents.

Responsibilities:

• Conduct regular patrols of the premises to deter and detect any signs of intrusion or unauthorized entry
• Monitor and control access points, including checking identification and issuing visitor passes
• Operate and maintain security systems, including surveillance cameras and alarms
• Respond to alarms and incidents promptly and appropriately, including performing first aid if required
• Write detailed reports on incidents, accidents, and suspicious activities
• Collaborate with local law enforcement and emergency services when necessary
• Provide excellent customer service to visitors and employees, assisting with inquiries and directing them as needed
  
  
  

Requirements

• Previous experience as a Security Officer or in a similar role
• Strong knowledge of security procedures and protocols
• Valid SIA license
• Good written and verbal communication skills
• Excellent observation and problem-solving skills
• Ability to handle and defuse conflict situations with professionalism
• Physically fit and able to stand for long periods of time
• Flexibility to work various shifts, including nights, weekends, and holidays
  
  
  

Benefits

We're proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
  
  

For more information about ABM's benefits, visit our careers page

About Us

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.