Security Officer

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Peninsula London is hiring a Security Officer to enhance the safety of guests and staff at their prestigious hotel. The role requires maintaining high service standards, working as part of a dedicated team, and being adaptable to night shift requirements. Ideal candidates will have a background in security and customer service, demonstrating professionalism at all times.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Previous experience in a similar security role is preferred.
• Fluent English communication and proficiency in a second language is desirable.
• Ability and willingness to work night shifts.

Responsibilities

• Ensure safety and security of guests, residents, and colleagues.
• Maintain high service standards in line with Peninsula Service Principles.
• Familiarize with hotel layout and respond promptly to safety issues.

Skills

Teamwork

Conflict Resolution

Calmness under Pressure

Job description

The Peninsula London is delighted to announce that we are hiring a Security Officer to ensure the security and safety of The Peninsula London guests, residents, colleagues, and hotel assets.

We take pride in recruiting our talent from diverse and inclusive backgrounds as we strive to create a family oriented and mixed workforce.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Exceed guest expectations with service, in keeping with the Peninsula Service Principles.
• Provide a safe and secure environment for guests, residents, visitors and colleagues, the hotel, residences, the company and their belongings in a prompt and timely manner.
• Maintain the highest level of presentation, visibility, and professionalism whilst on duty.
• Be thoroughly familiar with the outlay of the hotel building.

General requirements

• Previous track record of relevant working experience in similar capacity in a similar environment preferred.
• Strong ability to learn and work as part of a team.
• An understanding of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control…).
• The ability to remain calm in stressful situations.
• Fluent English communication proficiency. Expertise in a second language would be desirable.
• This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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