Security Officer

Cairn Group Hotel; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in the City of London is seeking a Security Officer to ensure the safety and security of guests and staff. The role involves conducting patrols, monitoring systems, and responding to incidents. Ideal candidates will have previous experience in a security role, strong communication skills, and the ability to handle high-pressure situations with professionalism.

Benefits

Get Paid in Real-Time with Wagestream

Pension Scheme & Retirement Planning

Paid Personal Days & Annual Leave

Employee Assistance Programme (24/7)

Discounted stays across all venues

Qualifications

• Previous experience in a similar security role (hospitality or customer-facing setting ideal).
• Ability to de-escalate tense situations.
• High attention to detail and strong situational awareness.
• Excellent written and verbal communication skills.
• Proactive problem-solving mindset.
• Flexibility to work evenings, nights, weekends, and holidays.

Responsibilities

• Conduct regular patrols to ensure safety and security.
• Monitor security systems and respond to incidents.
• Resolve complaints and enforce access control.

Skills

Previous experience in similar security role

Calm, professional manner

Attention to detail

Excellent communication skills

Problem-solving mindset

SIA License (desirable)

Job description

Overview

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.

About the Role

At Cairn Group, we’re proud to create a welcoming and safe environment where our guests and teams feel truly cared for. As a Security Officer, you’ll be the calm, confident presence that ensures smooth operations and peace of mind across the property.

You’ll safeguard our guests, colleagues, and hotel assets by conducting regular patrols, monitoring security systems, and responding to incidents with professionalism and urgency. Whether you’re resolving complaints, enforcing access control, or supporting emergency procedures, you’ll help maintain a secure and memorable guest experience.

This is a hands-on role that involves being on your feet, so you’ll bring a positive attitude and the stamina to support our fast-paced environment.

About You

You’ll be an individual who thrives on responsibility, operates with integrity, and is comfortable being the go-to person in high-pressure moments.

We’re looking for someone who has:

• Previous experience in a similar security role (hospitality or customer-facing setting ideal)
• A calm, professional manner and ability to de-escalate tense situations
• High attention to detail and strong situational awareness
• Excellent communication skills (written and verbal)
• A proactive, problem-solving mindset
• The flexibility to work evenings, nights, weekends, and holidays as part of a 24-hour operation
• SIA License (desirable) and basic First Aid knowledge

Benefits

• Get Paid in Real-Time with Wagestream: Track your pay live, access funds when needed, build savings, and get expert financial tips—all in real time.
• Pension Scheme & Retirement Planning: Build long-term financial security with our pension plan and retirement support.
• Paid Personal Days & Annual Leave: Recharge with paid personal days, plus extra leave for long service milestones.
• Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with loved ones.
• Employee Assistance Programme (24/7): Confidential support for your wellbeing, anytime, anywhere.
• Competitive Vision Care: Take care of your eyes with our vision benefits.
• Spa & Leisure Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Stay, Relax & Recharge: Discounted stays across all our venues for you, your family, and friends.
• Delicious Discounts: Enjoy food and drink savings across our hotels, bars, and restaurants.
• Retail, Cinema & Fun Discounts: Savings on shopping, cinema trips, and fun days out.
• Rise with Us: From apprenticeships to leadership programmes, we’ll support you to grow and achieve your career goals.
• Career Advancement Opportunities: As we grow, so do your opportunities for progression.
• Superstar Awards: Monthly recognition for team members who bring our values to life.
• Long-Service Awards: Celebrate milestones from your first year onwards, with rewards and extra annual leave.
• Team Member Recognition Programme: Earn rewards and pay it forward by celebrating others.
• Year-Round Incentives: Enjoy fun challenges, surprise perks, and exciting incentives throughout the year.
• Recommend a Friend: Bring great people into the team and earn a bonus when they join.
• Designed by Nature Work Environment: Thrive in a workplace that’s inspired by nature, designed to energise and support you.

About Us

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

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