Seasonal Christmas Part Time Sales Assistant (8

FRED PERRY; Cannock; On-site; GBP 18,000 - 22,000; Part time

Job summary

A renowned fashion brand in Cannock is seeking a Sales Assistant to enhance customer experience and support retail operations. The successful candidate will need excellent communication skills and a positive attitude. Responsibilities include greeting customers, assisting with product knowledge, and maintaining store organization. This role offers an opportunity to grow within a supportive team environment.

Qualifications

• Excellent communication skills.
• Ability to manage tasks in a fast-paced environment.
• Positive attitude toward the brand.
• Willingness to learn and work in a team.
• Availability to work at least one day per week.

Responsibilities

• Welcome customers promptly upon entering the store.
• Create loyal customers prioritizing excellent service.
• Support managers by providing customer feedback.
• Help organize and stock the shop floor.
• Follow security protocols for loss prevention.
• Use product knowledge to assist customers.
• Understand returns policy to strengthen relationships.
• Foster a positive team atmosphere.
• Deliver friendly communication in person and via phone.
• Engage in learning about company and retail trends.

Skills

Excellent communication and interpersonal skills

Ability to stay organised in a fast-paced retail setting

Positive and enthusiastic attitude

Willingness to learn and adapt

Availability to work weekends

Job description

Overview

Triple Wimbledon champion Fred Perry founded the brand in 1952, and since then, the company has grown into a global community of over 370 employees. Each team member is inspired by the Laurel Wreath and its legacy of style, innovation, and inclusivity. We are proud to collaborate across disciplines, continuously developing and supporting world-class products and service in the retail environment.

Sales Assistant Opportunity

This Sales Assistant role places you at the heart of our customer experience and retail excellence. You will help create an inviting and innovative retail store environment, acting as a key ambassador of the Fred Perry brand. Whether supporting store operations or assisting customers, you will develop valuable skills and contribute to a growing, inclusive team.

Responsibilities

• Welcome all customers promptly and courteously upon entering the store.
• Create loyal customers by representing and living the Fred Perry brand values, prioritising excellent service over transactional sales.
• Support managers, designers, and buyers by providing relevant customer feedback.
• Help ensure the shop floor and stockroom are well organised, fully stocked, and visually appealing.
• Adhere to health and safety procedures and contribute to loss prevention by following security protocols.
• Utilise your product knowledge to discover and address the needs of each customer.
• Understand the returns policy and use it as a tool to strengthen customer relationships.
• Foster a cheerful, cooperative, and positive team atmosphere.
• Deliver friendly and professional communication, both in person and on the telephone.
• Engage in ongoing learning about the company, products, and retail trends.

Essential Skills and Experience

• Excellent communication and interpersonal skills.
• Ability to stay organised and manage tasks in a fast-paced retail setting.
• Positive, enthusiastic attitude toward the Fred Perry brand and its community.
• Willingness to learn, adapt, and work supportively within a collaborative team.
• Availability to work weekends or at least one day per week.

Commitment to Diversity and Equal Opportunity

We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you. Apply now to join Fred Perry as a valued Sales Assistant.