School IT Support Technician — Training & Career Growth

HMC (Headmasters' and Headmistresses' Conference); Market Harborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

An educational institution in Market Harborough is seeking an IT Support Technician for a full-time role. You will provide first line technical support to staff and students, ensuring smooth operation of IT systems. The position involves installing and maintaining hardware and software, as well as assisting users with technical queries. Ideal candidates should have experience with Windows 10/11 and Microsoft Office, along with strong customer service skills. Opportunities for technical training and career progression are offered.

Benefits

Fully funded technical training

Ongoing professional development

Clear opportunities for progression

Qualifications

• Experience with hardware and software installation and maintenance.
• Ability to provide first line technical support to users.
• Knowledge of classroom technologies and network operations.

Responsibilities

• Provide effective helpdesk support to staff and pupils.
• Install, configure, and maintain IT hardware and software.
• Assist users with technical queries and offer basic training.
• Help maintain system security and integrity.

Skills

Experience with Windows 10/11

Proficient in Microsoft Office

Ability to diagnose network issues

Strong customer service skills

Job description

An educational institution in Market Harborough is seeking an IT Support Technician for a full-time role. You will provide first line technical support to staff and students, ensuring smooth operation of IT systems. The position involves installing and maintaining hardware and software, as well as assisting users with technical queries. Ideal candidates should have experience with Windows 10/11 and Microsoft Office, along with strong customer service skills. Opportunities for technical training and career progression are offered.