Scheduler

Meridian Business Support; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A reputable recruitment agency is seeking a part-time Scheduler to work weekends in Crewe. You will utilize scheduling software to allocate jobs to field technicians, ensuring compliance with service level agreements. Successful candidates will have planning experience, strong communication skills, and proficiency in Microsoft Excel. This position offers £12.86 per hour and requires a proactive approach to achieve departmental objectives.

Qualifications

• Planning experience is preferred.
• Must have excellent written and verbal communication skills.
• Ability to manage workload effectively.

Responsibilities

• Use scheduling software to manage and allocate jobs.
• Assign critical jobs to technicians and monitor their completion.
• Conduct quality checks on scheduling software.

Skills

Scheduling software proficiency

Communication skills

Problem solving

Microsoft Excel skills

Resilience to changes

Job description

Overview

Scheduler (Weekends) – £12.86 per hour – Part time hours - Weekends only; 16-24 hours per weekend; Crewe.

Meridian Business Support is currently recruiting for a Scheduler, to work on-site for a Private Care Provider with an office based in Crewe.

Responsibilities

• You will be using scheduling software and manage day-to-day balancing and allocation of jobs as required.
• Assign critical jobs quickly to field technicians to achieve strict service level agreements and follow them through to completion.
• Ensure all mandatory work for the following day is imported and distributed nationally into a schedule, so technicians can deliver efficiently using scheduling software and KPI targets are achieved.

Skills and attributes

• Assign critical jobs to field technicians efficiently using scheduling software and following them through to completion in line with SLA.
• Technician availability is managed through regular communication with Regional Team Managers.
• Ensure all mandatory jobs are assigned and allocated to technicians on that day through periodic checks.
• Quality checks to ensure that our scheduling software matches our front-end system.
• Monitor a dedicated inbox to action operational requests.
• Support an inbound technician helpline, resolving queries as required.
• Problem solving and decision making in a fast-paced environment across a wide range of subjects.
• Resilient to changes in process as required to improve accuracy and efficiency in business practices.
• Ensure all mandatory and KPI work is imported and distributed efficiently into a schedule nationally using scheduling software and periodic checks.

Experience and qualifications

• Planning experience, preferred.
• Positive attitude, enthusiastic, flexible and proactive approach to achieve the department’s objectives.
• Assertiveness where necessary.
• Good Microsoft Excel skills.
• Excellent communication skills – both written and verbal.
• Ability to prioritise workload.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.