SAP Service Leader — Transformation & Growth

Talan; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading consultancy firm is seeking an experienced Service Manager to optimize SAP services in London. The role involves implementing process improvements, leading a team, and engaging with stakeholders. Ideal candidates have a strong background in SAP environments, excellent leadership skills, and experience in service management. This position offers a competitive salary, bonus opportunities, and an excellent benefits package including flexible working and private healthcare.

Benefits

25 days annual leave

Profit related bonus

Private healthcare

Life Assurance

Matched pension contributions

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Proven experience in service management or similar role within SAP environments.
• Strong understanding of SAP support and maintenance processes.
• Excellent leadership and people management skills.

Responsibilities

• Identify and implement process improvements to enhance efficiency and quality.
• Manage resource allocation and workload balancing across the team.
• Act as the primary point of contact for SAP service-related queries.

Skills

Service management experience

Leadership skills

Stakeholder management

Analytical skills

Communication skills

Education

ITIL certification

Job description

A leading consultancy firm is seeking an experienced Service Manager to optimize SAP services in London. The role involves implementing process improvements, leading a team, and engaging with stakeholders. Ideal candidates have a strong background in SAP environments, excellent leadership skills, and experience in service management. This position offers a competitive salary, bonus opportunities, and an excellent benefits package including flexible working and private healthcare.