Salesforce Solution Architect

Axiom Software Solutions Ltd; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading software solutions provider is seeking a Salesforce Solution Architect based in London, UK. The role involves guiding clients in the design and implementation of Salesforce solutions, managing project scopes, and leading requirements refinement sessions. Candidates should have over 5 years of consulting experience, expertise in Salesforce, and excellent communication skills. This full-time position offers a hybrid work model, allowing for flexibility while contributing to high-impact projects.

Qualifications

• 5+ years client-facing consulting experience within the Salesforce ecosystem.
• 3+ years as a Salesforce Solution Architect.
• Experience with Sales & Service Cloud and other CRM platforms.

Responsibilities

• Guide customers through design and implementation of Salesforce solutions.
• Engage stakeholders to understand business outcomes.
• Manage deployment of configuration components.

Skills

Client-facing consulting experience

Salesforce Solution Architecture

Implementing Sales & Service Cloud

Outstanding communication skills

Proficient writing skills

Education

BA/BS degree or equivalent work experience

MBA (a plus)

Tools

Release management tools (Gearset, Copado, AutoRabit)

Job description

Position: Salesforce Solution Architect
Location: London, UK (Hybrid 2 days in a week to office)
Duration: Full Time

Job Description:

Primary Responsibilities:

• As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions
• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis for Salesforce functionality and client requirements
• Explain Gold Standard feature solutions and work with the customer to best build processes around standard functionality when possible
• Manage deployments of both metadata and record-based configuration components
• Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
• Develop training curriculum and deliver training sessions to the solution's end users
• Work with a Silverline Project Manager to manage a project to scope, budget and timeline expectations

Role Requirements:

• 5+ years client-facing consulting experience within the Salesforce ecosystem
• 3+ years experience as a Salesforce Solution Architecture role
• 3+ years implementing Sales & Service Cloud as well as other SF & CRM platforms including relational databases
• Industry expertise in Financial Services (Banking, Wealth, Capital Markets etc), Insurance, Healthcare, Media plus others
• Proficient writing skills for producing functional specifications documentation
• Outstanding communication skills, with both the internal team and clients
• Experienced with learning and leveraging cloud-based technologies
• Comfortable with a fast-paced, high performance environment
• Self-starter, ambitious, flexible, team player
• Salesforce Certifications required
• Experience with release management tools such as Gearset, Copado or AutoRabit a plus
• BA/BS degree or equivalent work experience. MBA is a plus