Salesforce Admin: Optimize, Support & Drive Insights

CDW LLC.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT solutions provider in the UK is seeking a Salesforce Admin to optimize and maintain the Salesforce platform. The ideal candidate will have over 2 years of experience in Salesforce administration, strong troubleshooting skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities include managing incidents, ensuring data security, and advising on best practices. The role offers the opportunity to work in a dynamic environment and contribute significantly to business success.

Qualifications

• Intermediate understanding of Salesforce Administration is preferred.
• Prior experience in Salesforce administration for more than 2 years.
• Solid communication skills to relay technical information to non-technical audiences.

Responsibilities

• Research and resolve escalated Salesforce related incidents.
• Manage data and ensure security standards are met.
• Advise on Salesforce best practices across teams.

Skills

Intermediate understanding of Salesforce Administration

Strong troubleshooting skills

Solid verbal and written communication skills

Ability to balance multiple priorities

Education

High School Diploma or equivalent

2+ years’ experience with Salesforce administration

Tools

Salesforce Admin Certification

ITIL

SAFe Agile experience

Job description

A leading IT solutions provider in the UK is seeking a Salesforce Admin to optimize and maintain the Salesforce platform. The ideal candidate will have over 2 years of experience in Salesforce administration, strong troubleshooting skills, and the ability to communicate effectively with both technical and non-technical teams. Responsibilities include managing incidents, ensuring data security, and advising on best practices. The role offers the opportunity to work in a dynamic environment and contribute significantly to business success.