Sales Support Coordinator

Complete; Romsey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leadership development company is looking for a proactive Sales Support Co-ordinator to support client relationships and streamline sales operations. This role involves the coordination of various tasks related to client administration, sales pipeline management, and collaboration with Senior Practitioners. Ideal candidates have over 2 years of experience in sales support, a strong commercial awareness, and proficiency in CRM systems such as HubSpot. The position offers flexible working arrangements and robust employee benefits.

Benefits

33 days annual leave

Flexible working arrangements

Private medical insurance

Pension scheme with 3% employer contribution

Employee Assistance Programme

Company sick leave

Free fitness classes

Wellbeing initiatives

Qualifications

• 2+ years in sales support or client coordination roles in professional services.
• Experience using CRM systems, ideally HubSpot.
• Familiarity with LinkedIn Sales Navigator desirable.

Responsibilities

• Coordinate client relationships and support the sales pipeline.
• Manage client administration and drive commercial growth.
• Support logistics for Senior Practitioners, including travel and diary management.

Skills

Commercial awareness

Communication skills

Problem-solving

Client relationship management

Collaborative team player

Logistics coordination

Education

Degree-level education

Tools

HubSpot CRM

LinkedIn Sales Navigator

Microsoft Office

Job description

Who We Are

We’re a leadership development company on a mission to reduce human suffering by accelerating human development.

Founded by Dr Alan Watkins – a physician and neuroscientist – we help people lead better, think more clearly, and create positive change in their organisations. Our work spans global corporates, schools, and elite sports teams, and what makes us different is our science‑ and data‑led approach. This isn’t just coaching – it’s transformation, grounded in neuroscience and behavioural systems thinking.

We’ve spent nearly two decades supporting leaders around the world – and now we’re building the internal technology that powers our next chapter.

The Role

We are seeking an organised, proactive Sales Support Co‑ordinator to join our Client Services team. In this role, you will work closely with Senior Practitioners as a central point of coordination, acting as the first point of contact for nurturing client relationships and driving opportunities through the sales pipeline from early‑stage leads (0%) to closed‑won deals (100%), while ensuring all commercial, administrative, and operational aspects run smoothly.

This role is ideal for someone who is proactive, detail‑oriented, commercially minded, and thrives in a dynamic, high‑performing environment, enabling sales success and supporting strong client relationships.

Key Accountabilities

Senior Practitioner Support

• Build strong trusting and collaborative relationships with Senior Practitioners to support commercial growth and drive opportunities through the sales pipeline.
• Identify blockers in HubSpot Deals and help move opportunities forward.
• Support Senior Practitioners with leads from initial contact to closed‑won deals while ensuring commercial milestones are met.
• Ensure legal and pricing terms are consistently met.

Client Administration & Relationships

• Act as the first internal point of contact for all client administration enquiries.
• Build and maintain strong client relationships, including with executive assistants and stakeholders.

Sales & Operational Support

• Collaborate with Senior Practitioners to jointly anticipate client needs, particularly after client calls, and ensure weekly conversations, as appropriate, to optimise commercial potential.
• Work closely with Senior Practitioners to optimise use and value of LinkedIn Sales Navigator.
• Prepare and upload client sales documentation to HubSpot.
• Ensure seamless handover of closed deals to Client Services, maintaining contact to ensure delivery of proposals, sales documentation and troubleshoot any changes to delivery schedules.
• Collaborate with Client Services to actively support Senior Practitioners with logistics, including diary management, travel arrangements, itineraries, and preparation of materials.

Skills & Competencies

• Strong commercial awareness and ability to identify opportunities for growth.
• Exceptional communication and interpersonal skills.
• Proactive problem solver, anticipating challenges in the sales pipeline or client engagements, identifying potential blockers before they arise.
• Experience in client relationship management, lead nurturing, and sales pipeline management.
• Collaborative team player, able to work across internal teams and with external clients.
• Experience co‑ordinating logistics, including diaries, travel, itineraries, and domestic and international arrangements.

Experience & Qualifications

• 2+ years in sales support, client‑facing, or account coordination roles, ideally in professional services, consulting, or high‑touch client environments.
• Proven experience using CRM systems is required; proficiency in HubSpot CRM is strongly desirable.
• Familiarity with LinkedIn Sales Navigator is desirable.
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint).
• Degree‑level education is desirable.

Job Details

Permanent, full‑time (37.5 hrs/week, Mon–Fri, 9:00–5:30).

Location: Romsey office.

Why Join Us?

• 33 days annual leave (inclusive of UK bank holidays).
• Flexible working: 1‑2 days from home post probation.
• Company shutdown over Christmas.
• Private medical insurance.
• Pension scheme with 3% employer contribution.
• Employee Assistance Programme (EAP).
• Company sick leave.
• Wellbeing initiatives, free fitness class and access to coaching.
• Regular company social events, team bonding, and charitable initiatives.
• Opportunity to work in a company that truly transforms clients and invests in your development.

Recruitment Process

1. Introductory Call – 15–30 min Teams chat.
2. Values Assessment – insight into how you align with our culture.
3. In‑Person Interview – live skills‑based exercise and team introduction.
4. Final Interview – conversation with Senior Practitioners to ensure alignment.

Data Protection

We will process your personal data in line with the UK GDPR and Data Protection Act 2018. Your information will be used only for recruitment purposes and kept secure. By applying, you consent to this processing.

Company Overview

Please visit our company website for more information